Norwegian Breakaway Cruise Review to Bermuda

Contributor Level: Purser

1 cruise (first)


Helpful Vote

2 out of 5

Not for adult cruisers

Sail Date: July 26, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

The first day on board was a disaster.  ID card error, conflicting information, misplaced luggage, inaccurate/poor information, etc.  Guest services told us the first day is chaotic.  There was no orientation for first time cruisers.  This is a family oriented cruise with a focus on family/kids activities.  If you are adults traveling to celebrate a birthday, anniversary, etc we would not recommend this cruise.  Pool area crowded and @ sea no lounge chairs available.  The "supper club"  seemed to be an area for kids to use the dance floor.  Children up late and attended "adult" shows.  Very crowded ship with all staterooms occupied.  Great for Norwegian business purposes, but not so for those of us who wanted a focus on mature activities and events.  They seemed focused on trying to nickel and dime guests for many services/events/programs, etc.   Finally, the casino was a designated smoking area if you gambled.  This was so smokey if was very uncomfortable.  If you are a non smoker and want to gamble on a cruise do not sail with Norwegian.   We would not travel on a Norwegian family breakaway cruise nor would we suggest it especially for mature travelers. 

Food and Dining
food was good with variety of menu items.
Service and Staff
They try hard, but ship computer system had many "glitches". At times staff was difficult to understand due to accents.
Enjoyable shows and lounge entertainment. Adult only shows were attended by children with parental approval (@ times uncomfortable)
Onboard Activities
Focus seemed to be on family/kid programs. Casino was a designated smoking area. Way to "smokey" to enjoy. Terrible gambling setting.
Destinations and Excursions
Bermuda is a small island , many excursions can be booked off ship @ better prices. And, you can know what the weather is like before you pay. This time period was a national holiday and many shops, etc. were closed. It would have been nice to know this before booking the cruise
Ship Quality
Embarkation and Disembarkation
Given incorrect ID card, Trouble finding stateroom, chaotic process.
Cabin / Stateroom
comfortable , better than expected.
New York, New York
We know the city. Love it.


A family focus ship, not the best option for adult couples wanting a relaxed vacation cruise. They "sell" packages and events seem to all come with add ons or buy this. Norwegian wants to introduce themselves to your wallet, be careful.

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