Understaffed and inadequate

Norwegian Breakaway Cruise Review to Bermuda


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 4

Overall Rating:

3.0 out of 5
Verified Review

Sail Date: July 19, 2015
Ship: Norwegian Breakaway
Cabin Type: Balcony
Cabin Number: 9782
Traveled As: Large Group
Reviewed: 2 years ago

While the Norwegian Breakaway is a beautiful ship and we had a great time, the ship was not designed for the number of people on board.  There are not enough pool chairs and the pool and pool deck were packed on all three days at sea.  The atrium and other bar areas featured games and shows, but, again, did not have enough chairs to accommodate those who wanted to watch or participate.  Service at bars and specialty restaurants was slow.  Off-duty employees wear their name tags and hang out in these areas, taking bar tables and pool space from paying guests.  The wine lunch and musical, which cost an extra $25 per person, was a huge disappointment and I would not recommend that.  The unlimited drink package and soda package are truly unlimited and well worth the cost.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Ship Tip

Just go with Carnival...maybe not as big or as glamorous, but they care about their customers. If you sail on the Breakaway, make dinner reservations and reservations for the shows BEFORE you go. A lot of the shows require reservations or you wait in a stand-by line and hope for the best to get in

5 out of 5
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