Understaffed and inadequate

Norwegian Breakaway Cruise Review to Bermuda
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 9

Overall Rating:

3 out of 5
Verified Review
Norwegian Breakaway

Sail Date: July 19, 2015

Ship: Norwegian Breakaway

Cabin Type: Balcony

Cabin Number: 9782

Traveled As: Large Group

Reviewed: 3 years ago

Review Summary

While the Norwegian Breakaway is a beautiful ship and we had a great time, the ship was not designed for the number of people on board.  There are not enough pool chairs and the pool and pool deck were packed on all three days at sea.  The atrium and other bar areas featured games and shows, but, again, did not have enough chairs to accommodate those who wanted to watch or participate.  Service at bars and specialty restaurants was slow.  Off-duty employees wear their name tags and hang out in these areas, taking bar tables and pool space from paying guests.  The wine lunch and musical, which cost an extra $25 per person, was a huge disappointment and I would not recommend that.  The unlimited drink package and soda package are truly unlimited and well worth the cost.

Ship Experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Ship Tip

Just go with Carnival...maybe not as big or as glamorous, but they care about their customers. If you sail on the Breakaway, make dinner reservations and reservations for the shows BEFORE you go. A lot of the shows require reservations or you wait in a stand-by line and hope for the best to get in

Ports Of Call

New York, New York

5 out of 5

Royal Naval Dockyard, West End, Bermuda

5 out of 5
Was this review helpful? 9

2 Comments

Leave A Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing