Read the FINE print!
Norwegian Breakaway Cruise Review to Bermuda
Sail date: May 10, 2015
Ship: Norwegian Breakaway
Cabin type: Balcony
Cabin number: 9824
Traveled as: Couple
Reviewed: 8 years ago
Review summary
Norwegian is awesome. The Breakaway was a fabulous ship and I am sure we will travel on her again. My title refers to . In this case we did not read the fine print and were screwed out of our $50 on board credit. Apparently, in order to receive said credit we were required to fill out a form (not supplied) and mail it more than 21 days prior to our cruise. Our Agent failed to mention said caveat to our OBC and as such we didnt receive any. So, the cruise and the cruise line get 5 stars. gets 0. We won't be using this service again, as we will direct book with Norwegian from now on. Oh, CC graciously refunded us $50 after the fact, uh yeah!
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Royal Naval Dockyard, West End, Bermuda
3 Comments
Gwbigdog 1 year ago
zoesmom 8 years ago
I'm sorry to hear that you had a bad experience with your travel agent, but please do not believe that all travel agents are that inefficient. You may want to try an independently owned franchise owner as we depend on our clients to be satisfied with our services. We build our business by word of mouth and customer satisfaction is our number 1 priority.
glomarrone 8 years ago
It was wonderful to read that your cruise was so great that you are considering booking another cruise. please join in our Forum discussions. We'd love to hear your thoughts.