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Poor experience

Norwegian Breakaway Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 27

Overall rating:

2 out of 5
Verified Review
Norwegian Breakaway

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: December 15, 2013

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: GTY

Traveled as: Couple

Reviewed: 10 years ago

Review summary

Everything on the ship was chaotic and not organized. Very poor customer service. Way to many people on the boat and they were not ready to handle it.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

It seems that they company is trying to save money on every little thing ( they don't have body lotion anymore!!!) and charge you for everything ( 1 restaurant free, but about 5 restaurants you need to pay for). We were very dissappointed.

Thumbs up

Ports of call

New York, New York

1 out of 5

Port Canaveral, Florida

3 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

Ship did not even go there
Thumbs Up

Nassau, Bahamas

1 out of 5
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7 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.
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glomarrone    9 years ago

I was sorry to hear that you had such a disappointing experience on the ship.  Two hours to board a ship is way too excessive.  The worst that I have run into was 45 minutes on a Princess ship and on a HAL ship in Seattle.  I hope that the ship corrects these problems.

 

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Katie781    10 years ago

There is way more than one free restaurant.... the Manhattan Room, Taste, Savor, the Garden Cafe, and O'Sheehan's are complimentary. The rest of your review was helpful though.
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BAK1061    10 years ago

Thank you. I've heard various complaints about the crowds. This is unusual for me to take a ship of this size. But, she's new, she leaves from NY, and we had to cancel the new Princess ships trans Atlantic crossing in October.   We prefer smaller ships. I've cruised with NCL 6 times before this, so we'll see how this one goes. thanks again for the review
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BostonCruisers    10 years ago

This would be a very long list of complaints. Bottom line: Not Happy, very dissapointed. You can not turne around without phusically bumping into somebody, especially in buffet- everytime time you turn your elbow is in someone's plate or vice versa. Buffet mainly serves pasta dishes and pizza, very few counters are open (about 15%, the rest are closed and empty); it does not matter if you make a reservation or not- evrything is a disaster starting with about 2hours is wait to get onthe ship and even worse experience geting off.  Everbody we talked to on this cruise were very dissapointed and said they would not do it again!!!!!  
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BAK1061    10 years ago

I'm booked for the Feb 2nd sailing. you need to elaborate on your experience.
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BostonCruisers    10 years ago

Stay away from Norwegian Breakaway
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