Norwegian downgraded itself so much on the food, services and shows

Norwegian Breakaway Cruise Review to Bermuda


Contributor Level: Third Mate
Experience: 7+ cruises
Review: 1
Helpful Votes: 17

Overall Rating:

2.0 out of 5
Verified Review

Sail Date: September 22, 2013
Ship: Norwegian Breakaway
Cabin Type: Balcony
Cabin Number: 12888
Traveled As: Couple
Reviewed: 4 years ago

Both me and my husband were very disappointed about this cruise via Norwegian Breakaway.  The food quality was way below the cruise standard.  Everything was prepared and cooked so badly.  The menu was same with only minor changes everyday.  We couldn't choose any food from the menu.  The food at the buffet was like the $9.99 buffet.  The staff was not trained well and all the dining rooms were not organized well.  There was no flow at the dining rooms.  You can see the waiters kept bump into each other and you can see the dirty plates everywhere. 

There was not enough shows at night.  Basically there were two shows and the third show has to be charged. 

The ship is only 4 months old but the carpets were dirty everywhere.  The table legs at the buffet were dirty and greasy. 

We love cruise vacation and we went to may cruises.  We always enjoy the food, the shows and the services and the atmosphere that we experienced in the ships.  We just did not find those enjoyment in this ship.

We went to a cruise with Norwegian Dawn eight years ago, we enjoyed everyting especially the food.  We could not believe that Norwegian was downgraded so much in eight years !

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5
not enough shows at night

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

This ship is only good with the sport activities, everything else is below standard

3 out of 5
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