Unfriendly Staff

Norwegian Breakaway Cruise Review to Bermuda

Experience: 4-6 cruises
Review: 1
Helpful Votes: 12

Overall Rating:

3 out of 5
Verified Review

Sail Date: July 14, 2013
Ship: Norwegian Breakaway
Cabin Type: Balcony
Traveled As: Large Group
Reviewed: 4 years ago

Staff members manning the food at the buffet were NOT helpful at all, in fact at times, I felt they were rude! We had to go to other tables to get our own silverware to eat with. When the chocolate sauce was empty no one seemed concerned or attempted to fill it.

Food and Dining

5 out of 5
I was disappointed that 4 restaurants had the EXACT same menu!

Onboard Activities

3 out of 5


3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5
The staff was either very helpful or not at all!

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

Book a spa balcony room if you are not traveking with children since you can't get a chair by the pool all day. Most of the chairs by the pool had towels, shoes or children's toys on them and were never used all day! No one from the staff monitored this.
It was not clear where a cigar smoker could smoke. It turns out it is ONLY in the cigar lounge - the Humidor. We were SHOCKED to learn that passengers were not allowed to smoke cigars on their balconies or in any outside bars or outside lounges!

3 out of 5
TOO small for sp many passengers at one time.
Was this review helpful? 12

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