Never Norwegian

Norwegian Bliss Cruise Review to Caribbean - Eastern

Jizmomjizmom

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 13

Overall rating:

2.3 out of 5

Verified Review

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: December 15, 2018

Ship: Norwegian Bliss

Cabin type: Balcony

Cabin number: 9262

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

Our third cruise and last cruise with Norwegian. The poor service was inexcusable Rudeness, dirty linens, long waits even with reservations and lost luggage at disembarkment cannot be overlooked. Management was also nonresponsive to our complaints.

Embarkation

4 out of 5

Rapid no issues

Ship experiences

Food and Dining

2 out of 5

We had a specialty dining and drink package . Dinner service averaged 3 hrs. Reservations were very hard to get. Drinks were watered down.

Onboard Activities

3 out of 5

Pools were very crowded and too deep. The pools depths were 6’8” and 5’7”. Huge drop offs for kids

Entertainment

3 out of 5

Children's Programs

We have teens

Service and Staff

1 out of 5

First time we’ve encountered rude staff on a cruise. Stained sheets, non-responsive. When we complained and compared level of service to RC we were actually told “maybe we should only cruise with Royal Caribbean”. Long waits for everything even with a reservation. We were cruising as a group of 13. We will never cruise with Norwegian again.

Ship Quality

3 out of 5

Stained bed linens that steward refused to change. Had to change bed linens myself.

Cabin / Stateroom

2 out of 5

Steward wouldn’t not vacuum and change linens

Ship tip

Chose another cruise line. If not daily check your account they will overcharged at ever opportunity

Thumbs up

Ports of call

Charlotte Amalie, St. Thomas

3 out of 5

Tortola, British Virgin Islands

2 out of 5

Disembarkation

2 out of 5

Lost our luggage and because of holidays no response

3 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise.

Thumbs Up 0

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Thatlotrgirl 5 years ago

I recieved terrible treatment as well. Mine was from guest services and only from asking about luggage day before disembarking and locations on the ship for information on where things were located.

Thumbs Up 1

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Dawifey 5 years ago

I agree completely, very rude staff. Those who disagree that’s YOUR opinion and you should not try and dismiss this persons experience 🤨

Thumbs Up 1

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Other reviews of this sailing

Blissful

Cruise was great!!

Good but could've been better