Wonderful with great staff

Nieuw Statendam Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

4.5 out of 5
Verified Review
Nieuw Statendam

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: March 03, 2024

Ship: Nieuw Statendam

Cabin type: Balcony

Cabin number: 7020

Traveled as: Couple

Reviewed: 2 months ago

Review summary

We spent alot of time in the Spa. Cash Money was a delight to visit and work with. She's funny but takes her job very seriously. Joy was a true pleasure to spend time with. Had both a pedicure and manicure and she was amazing. Easy to talk to and so friendly!

Embarkation

5 out of 5
The smoothest embarkment we have ever experienced when compared to three other cruiselines

Ship experiences

Food and Dining

5 out of 5
Dining rooms and food were excellent! A great polite and hard working staff

Onboard Activities

3 out of 5
Frustrated at how hard it was to get a seat by the pools. Watch and many people would save chairs and not come back to them the entire day. Others would sit on their chairs that they had saved and then leave the towels on so one would not know if they were coming back or not. Signs say if guests are not returned to their chairs they would be given up for others to use. NEED to have bar staff or other employees keep track of this. Heard complaints on this from many other guests. Some guests were very upset. This has never been an issue on the other cruiselines we have been on.

Entertainment

3 out of 5
Need other activities through the day such as Bingo. The Comedian was great but the dancers and singers were just OK. Would be nice to have a Broadway performance or play.

Service and Staff

5 out of 5
Wahyu was wonderful!! Always greated us by name and would make sure everything was alright. So polite and friendly! He made the entire stay even more wonderful! Very high regards to him

Ship Quality

4 out of 5
Ship was clean but cut up. Sometimes it was hard to find the dining room which was at the back of the ship around a hidden wall.

Cabin / Stateroom

5 out of 5
Perfect. Size was very good. Spent alot of time on the balcony where there were comfortable chairs provided.

Ship tip

Find a chair before 5:00 am by the pool and make sure one of your party stays to keep the seats for you.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Ocho Rios, Jamaica

4 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

5 out of 5
Very easy and very smooth. This was the quickest and easiest embarkement and disembarkment we have ever had with a cruise line. Wonderful job by Holland America!
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