Way below expectations worse cruise ever

Nieuw Amsterdam Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 23

Overall rating:

3.3 out of 5
Nieuw Amsterdam

7 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: November 20, 2022

Ship: Nieuw Amsterdam

Cabin type: Inside

Cabin number: 6016

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Never going on Holland again kept running out of food waffle cones for the ice cream ranch didn’t have any kind of steak sauce. I bought the drink package and it was horrible. Going up to the bars waiting in line to get a drink every time.

Embarkation

4 out of 5
Pretty quick a little disorganized

Ship experiences

Food and Dining

2 out of 5
Main dining food great waiter horrible and rude buffet food ok when you weren’t running out of things pizza and burgers good but hour wait for food only put out small amounts of food didn’t refill

Onboard Activities

3 out of 5
Pool sauna

Entertainment

5 out of 5
Great but need more variety 3 night clubs that close at 1045 pm

Children's Programs

Not traveling with kids

Service and Staff

2 out of 5
Dining waiters rude by end of week they still didn’t get better or engage with us room stewards good

Ship Quality

3 out of 5
Ship was a puzzle no tall 4 to 5 atrium

Cabin / Stateroom

4 out of 5
Nice

Ship tip

Fell on my back in MainStage chair broke and fell thru ship sent chocolates to my room but would not pay for me to see onboard Dr and it was ship’s fault their chair broke

Ports of call

Ft. Lauderdale (Port Everglades), Florida

2 out of 5

Willemstad, Curacao

5 out of 5

Oranjestad, Aruba

5 out of 5

Half Moon Cay, Bahamas (Private Island)

3 out of 5

Disembarkation

2 out of 5
Disorganized
Was this review helpful? 23

9 Comments

byhisgrace    2 years ago

Yikes 😳 sorry

Gwbigdog    2 years ago

Oops sorry 😞 thanks

Reggielump    2 years ago

That is so horrible sorry your trip turned into nightmare

WhippetMum    2 years ago

Sorry you had such a bad experience. I read your review and realize you didn't give up on the cruise line just because of waffle cones. Sorry you had a disappointing cruise.

AuntPinkie    2 years ago

Sorry you were hurt. While chocolate makes things better it isn’t that good of a pain killer. Appreciate your feedback.

Slfulton85    2 years ago

The struggle is real!!

oasislol    2 years ago

Sorry about the bad cruise. It seems like Holland America isn’t your type of cruise line. I would recommend carnival or Royal Caribbean for you.

CruzeFan    2 years ago

Holland America is not known for their activities and entertainment. Not sure I’ve ever seen anybody give up a particular cruise line over no waffle cones.

byhisgrace    2 years ago

Yikes 😳 sorry

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