disappointing cruise

Item: Nieuw Amsterdam
Rating: 3.2
Author: smalworld0

Nieuw Amsterdam Cruise Review to Caribbean - Southern

smalworld0

Contributor Level: Second Mate

166 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 8

Helpful Votes: 190

Overall rating:

3.2 out of 5

Verified Review

7 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: November 20, 2022

Ship: Nieuw Amsterdam

Cabin type: Inside

Cabin number: 8033

Traveled as: Couple

Reviewed: 1 year ago

Review summary

We missed out on 2 nights dining in the mdr because it was booked up. How can a ship not have enough seating for all who paid for it? This was very poor planning and has probably caused us to not cruise on HA again.

Embarkation

3 out of 5

slow

Ship experiences

Food and Dining

2 out of 5

mdr was very disappointing. Buffets were better. Specialty dining was worth it.

Onboard Activities

1 out of 5

Didn't do any.

Entertainment

1 out of 5

No shows in the theater, poor comedy, not much of anything else. The band in the BB King Blues Club was very good.

Children's Programs

no children

Service and Staff

5 out of 5

The entire staff of the ship was great, helping out constantly with a smile.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

ample storage space, clean, decent size. What was especially good were the built-in night motion detecting night lights.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

2 out of 5

Someone allowed our luggage to get soaked, creating a problem for us on the first day. Thankfully, HA stepped up with complementary laundry services.

Thumbs Up 0

Willemstad, Curacao

4 out of 5

Did a great excursion.

Thumbs Up 0

Oranjestad, Aruba

4 out of 5

Did a great excursion.

Thumbs Up 0

Disembarkation

4 out of 5

smooth

6 Comments

Gwbigdog 1 year ago

Thanks for sharing your cruise

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AuntPinkie 1 year ago

Appreciate your feedback.

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cdavid46 1 year ago

First I have ever heard of the MDR not being able to seat guests!

Thumbs Up 1

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javawoody 1 year ago

Appreciate your comments

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CruzeFan 1 year ago

Did you have Anytime Dining, Early or Late seating? The only way I can imagine the dining being fully booked is that you couldn’t book the specific time you wanted or waited until later in the dining hours to book on the same day. Holland America is not known for their entertainment and activities.

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WhippetMum 1 year ago

Thanks for your feedback

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Other reviews of this sailing

Awesome experience

Really enjoyed this cruise

Complete Let-Down