Terrible

Item: Nieuw Amsterdam
Rating: 2.7
Author: SarahChampion

Nieuw Amsterdam Cruise Review to Caribbean - Bahamas

SarahChampion

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 64

Overall rating:

2.7 out of 5

Verified Review

3 Night Bahamas (Ft. Lauderdale Roundtrip)

Sail date: December 20, 2017

Ship: Nieuw Amsterdam

Cabin type: Oceanview

Cabin number: 1009

Traveled as: Large Group

Reviewed: 6 years ago

Review summary

SEATING FOR DINNER WAS MESSED UP FROM THE FIRST NIGHT WE WERE ON THE CRUISE. EACH NIGHT WAS AN ISSUE. WAITING HOURS FOR FOOD TO ARRIVE. AIR CONDITIONER IN ONE CABIN NOT WORKING, WAS NOT FIXED UNTIL OUR LAST NIGHT. CARDS NOT WORKING PROPERLY. FEES ADDED THAT WE WERE NOT AWARE OF AT THE TIME OF BOOKING! WILL NEVER TRAVEL WITH HOLLAND AMERICA AGAIN!

Embarkation

1 out of 5

Embarking was fine. It was once we were on the ship that things went downhill.

Ship experiences

Food and Dining

1 out of 5

Service was terribly slow in the dining room....waiting hours for food. Lido dining was MUCH better.

Onboard Activities

1 out of 5

MY CHILDREN ENJOYED THE POOL, BUT THERE WAS NOT ENOUGHT ACTIVITES FOR ANYONE TO DO HONESTLY.

Entertainment

1 out of 5

WATHCED ONE SHOW, NOTHING WAS TOO EXCITING, NOTHING REALLY SPARKED MY INTEREST.

Children's Programs

I WASN'T ABOUT TO SEND MY CHILDREN TO STAY WITH SOMEONE WHO WORKS FOR THIS TERRIBLE CRUISE LINE

Service and Staff

3 out of 5

STAFF WAS FRIENDLY, UNTIL WE VOICED OUR OPINIONS ABOUT THE SERVICE.

Ship Quality

3 out of 5

THE SHIP WAS VERY NICE AND CLEAN.

Cabin / Stateroom

3 out of 5

CABIN WAS CLEAN. IT WAS CRAMPED FOR THE 4 OF US THAT STAYED IN IT THOUGH.

Ship tip

I WOULD TELL THEM NOT TO. I WOULD TELL THEM TO CHOOSE A DIFFERENT CRUISE LINE ALLTOGETHER!

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

NO EXCURSIONS. PORT WAS OK, WE ONLY BOARDED AND DISEMBARKED HERE.

Thumbs Up 1

Nassau, Bahamas

4 out of 5

PORT WAS OK. NO EXCURSIONS.

Thumbs Up 0

Half Moon Cay, Bahamas (Private Island)

5 out of 5

OUR FAVORITE PART OF THE WHOLE CRUISE. BEAUTIFUL!

Thumbs Up 5

Disembarkation

2 out of 5

LONG LINES, UNORAGNIZED.

3 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise.

Thumbs Up 0

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funboomer47 6 years ago

Did you research cruiselines before you booked? Holland America caters to an older crowd. How long did it take in the Main Dining Room? On all cruiselines the main dining rooms are for a more fine dining experience so usually takes 1 1/2 to 2 hours for dinner. That is normal. It was probably the gratuities that were added to your acct. That is normal on all cruiselines. Were you first time cruisers? Now you know that you just don't book any old cruise....you do a little homework.

Thumbs Up 7

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dcregar 6 years ago

Thanks for the tip.

Thumbs Up 0

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