Nieuw Amsterdam Cruise Review to Caribbean - Western

Contributor Level: Cruise Director

4-6 cruises


Helpful Votes

5 out of 5

HAL Great until Customs Took Over

Sail Date: March 24, 2013

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Balcony

The food and service were great. Could not stop at Grand Cayman as port closed due to weather (not too bad as we have been there before). Only problem was disembarking at Fort Lauderdale due to Customs backlog. They only had two agents working for US citizens (non-US was backed up over 2 hours wait). Customs were holding passengers on the ship, letting only a few off at one time and we still had to wait on line for an hour for an agent. Not HAL's fault.
Ship Quality
Nothing to complain about--could not be better
Food and Dining
Excellent quality and all that you want.
Cabin / Stateroom
Plenty of room
Service and Staff
Friendliest; excellent
Entertainment great; went to all but two shows.
Children's Programs No children with us but fact that children on board were not a distraction tells you about the programs.
Onboard Activities
Plenty to do without feeling overwelmed.
Destinations and Excursions
It's all about the ship for us--destinations are icing on the cake.
Ft. Lauderdale (Port Everglades), Florida
Easy on (off a problem due to Customs)
Half Moon Cay, Bahamas (Private Island)
Best part of trip--like being on your own private island.
George Town, Grand Cayman Could not go due to weather
Mahogany Bay, Roatan, Bay Islands, Honduras
Dockside shops great--stop more suited for land excursions.
Costa Maya (Mahahual), Mexico
Not much there to do unless signed up for land excursions.

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