A very nice cruise

Item: Navigator of the Seas
Rating: 4.4
Author: gradybiggman

Navigator of the Seas Cruise Review to Mexico

gradybiggman

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 28

Overall rating:

4.4 out of 5

Verified Review

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: December 09, 2022

Ship: Navigator of the Seas

Cabin type: Balcony

Cabin number: 9648

Traveled as: Couple

Reviewed: 2 years ago

Review summary

We asked for special service for our 50th anniversary (willing to pay), but nothing was provided. Guest Service and Room Service was very difficult to contact on the telephone. Many times I gave up after being on endless hold.

Embarkation

4 out of 5

There was no one in charge of assisting passengers trying to figure out how to check bags, which line to get in. What a mess! There were long lines with porters taking people out of line to make money, and others driving up and going to the head of the line. Very disappointed with the initial process.

Ship experiences

Food and Dining

5 out of 5

Great

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Nice, but the bed was hard as a board.

Ship tip

Drinks and services like photo and other services are way over priced.

Thumbs up

Ports of call

San Pedro (Los Angeles), California

5 out of 5

No excursion, but the port was okay. Nothing special!

Thumbs Up 0

Cabo San Lucas, Mexico

4 out of 5

Excursion was nice, but no wheel chair service for one of our elderly guest. He had to walk a long distance from a tender to another tour boat. It was very difficult on our disabled family member.

Thumbs Up 0

Puerto Vallarta, Mexico

4 out of 5

Nice, but nothing to write home about.

Thumbs Up 0