Satisfied with waiters, room stewards, and other staff but disappointed in cruise.

Item: Navigator of the Seas
Rating: 4.4
Author: carlesmiller

Navigator of the Seas Cruise Review to Mexico

carlesmiller

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 18

Overall rating:

4.4 out of 5

Verified Review

5 Night Cabo Overnight (Los Angeles Roundtrip)

Sail date: September 18, 2022

Ship: Navigator of the Seas

Cabin type: Balcony

Cabin number: 9660

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Our cruise our stay over port of call in Cabo was interrupted due to Tropical Storm Madeline. We ended up spending an extra day at sea versus in port. I do not understand why the cruise was not diverted to another port of call i.e. Ensenada versus sailing to Cabo just to have to go back out to sea. The captain knew the odds of us being able to disembark on the first day at Cabo was not good. Would have much rather spent a day at another port versus back at sea.

Embarkation

4 out of 5

Embarkation was good. I purchased the Key Package the first few folks had no idea what I was talking about. But, finally found someone to help me receive my Key Package documents.

Ship experiences

Food and Dining

4 out of 5

Food and service was at main dining room and Jamie's Italian excellent. Food was great at Windjammer but service was not as good, slow at coming by and cleaning tables and bringing beverages.

Onboard Activities

5 out of 5

Enjoyed the pools.

Entertainment

4 out of 5

Shows were great and bands at Boleros and Star Lounge were great. Piano bas was average.

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Ship needs some cosmetic work. On the 9th deck there was a smell of mildew in the hallway leading to my cabin during the entire trip.

Cabin / Stateroom