TOTAL DISAPPOINTMENT IN THE WAY THE STAFF MISLED US

Navigator of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 54

Overall rating:

1.7 out of 5
Verified Review
Navigator of the Seas

3 Night Bahamas (Miami Roundtrip)

Sail date: June 07, 2019

Ship: Navigator of the Seas

Cabin number: 9284

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

THE STAFF LIED RECEIVING OUR PACKAGE WON SPINNING THE WHEEL THEY SAID IT WOULD BE SENT TO OUR SUITE WHICH IN FACT WAS NOT TRUE AND SINCE WE DID NOT KNOW TO GO CLAIM OUR PRIZE IN THE ART ROOM WE LOST OUR PRIZE BUT INSTEAD OF UNDERSTANDING THE STAFF INFORMED US WRONG THE ART DIRECTOR SAID "IT IS WHAT IT IS" HIS EXACT WORKS HOW IS THAT FAIR TO US WE WERE LIED TO FROM THE START

Embarkation

1 out of 5
TOTAL DISAPPOINTMENT IN THE WAY THE STAFF MISLED US

Ship experiences

Food and Dining

1 out of 5
MAIN DINING FOOD WAS DELICIOUS ITS THE WAY THE STAFF MADE RESERVATIONS THAT WAS UNRELIABLE AND DISAPPOINTING

Onboard Activities

1 out of 5
EVERYTHING WAS FUN BUT THE STAFF LIED RECEIVING OUR PACKAGE WON SPINNING THE WHEEL THEY SAID IT WOULD BE SENT TO OUR SUITE WHICH IN FACT WAS NOT TRUE AND SINCE WE DID NOT KNOW TO GO CLAIM OUR PRIZE IN THE ART ROOM WE LOST OUR PRIZE BUT INSTEAD OF UNDERSTANDING THE STAFF INFORMED US WRONG THE ART DIRECTOR SAID "IT IS WHAT IT IS" HIS EXACT WORKS HOW IS THAT FAIR TO US WE WERE LIED TO FROM THE START

Entertainment

1 out of 5
EVERYTHING WAS FUN BUT THE STAFF LIED RECEIVING OUR PACKAGE WON SPINNING THE WHEEL THEY SAID IT WOULD BE SENT TO OUR SUITE WHICH IN FACT WAS NOT TRUE AND SINCE WE DID NOT KNOW TO GO CLAIM OUR PRIZE IN THE ART ROOM WE LOST OUR PRIZE BUT INSTEAD OF UNDERSTANDING THE STAFF INFORMED US WRONG THE ART DIRECTOR SAID "IT IS WHAT IT IS" HIS EXACT WORKS HOW IS THAT FAIR TO US WE WERE LIED TO FROM THE START

Service and Staff

1 out of 5
OUR DINING WAITERS AND ROOM STEWARDS WERE GREAT

Ship Quality

3 out of 5
LOVED THE FACT THAT THEY MAKES EVERY CLEAN THEIR HANDS OFTEN

Cabin / Stateroom

2 out of 5
ROOM STEWARDS WERE GREAT, MATTRESS WASN'T TO COMFORTABLE

Ship tip

THE STAFF LIED RECEIVING OUR PACKAGE WON SPINNING THE WHEEL THEY SAID IT WOULD BE SENT TO OUR SUITE WHICH IN FACT WAS NOT TRUE AND SINCE WE DID NOT KNOW TO GO CLAIM OUR PRIZE IN THE ART ROOM WE LOST OUR PRIZE BUT INSTEAD OF UNDERSTANDING THE STAFF INFORMED US WRONG THE ART DIRECTOR SAID "IT IS WHAT IT IS" HIS EXACT WORKS HOW IS THAT FAIR TO US WE WERE LIED TO FROM THE START

Ports of call

Miami, Florida

3 out of 5

Perfect Day At Coco Cay, Bahamas

1 out of 5
TO EXPENSIVE

Nassau, Bahamas

3 out of 5
LOVED VISITING ATLANTIS

Disembarkation

1 out of 5
THE STAFF LIED RECEIVING OUR PACKAGE WON SPINNING THE WHEEL THEY SAID IT WOULD BE SENT TO OUR SUITE WHICH IN FACT WAS NOT TRUE AND SINCE WE DID NOT KNOW TO GO CLAIM OUR PRIZE IN THE ART ROOM WE LOST OUR PRIZE BUT INSTEAD OF UNDERSTANDING THE STAFF INFORMED US WRONG THE ART DIRECTOR SAID "IT IS WHAT IT IS" HIS EXACT WORKS HOW IS THAT FAIR TO US WE WERE LIED TO FROM THE START
Was this review helpful? 54

1 Comment

wgammon1    4 years ago

Sorry you were disappointed. Thanks for the review.

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