Everything from staff and cabin experiences were great. Some great shows though The food could be more of a variety for the main lunch portion of the day on the top deck. There were many choices and the food was not great. Everyday we just ate pizza which was great but it would of been nice to change that.
Embarkation
5 out of 5
Ship experiences
Food and Dining
5 out of 5
Onboard Activities
5 out of 5
Entertainment
5 out of 5
Children's Programs
I dont have any children
Service and Staff
5 out of 5
The personal on the ship was super friendly except for the excursion personal Not friendly at all. We decided to go out Of the ship and buy the excursions instead they seem like they didnt want to be there and were just rude when we were asking for info about different things just one word answers
Ship Quality
5 out of 5
Cabin / Stateroom
5 out of 5
Cabin was nice and spacious the only thing we had an issue with was the bed and pillows it wasn’t comfortable it hurt our necks when we went on Mariner of the Seas last October and stayed in a smaller cabin we didn't have that problem but other than that it was great!
The people really harass you and are all over you for you to get excursions there. The beach is far away and everything is pretty much by taxi or excursion base. The little stores there are cute but an arm and a leg. We got out and went back in the ship.
Great port. Though the beach is a drive so a taxi or a bus you will have to get to go to the beach. Which was full of seaweed EVERYWHERE. We did the city tour and beach but definitely skipped the beach and went back on the shop. Overall friendly people wouldn't mind coming back
Loved this place. It was AMAZING. The shops here are great no one jumping at you for excursions very friendly. We did an ATV excursion where we went to Jade cave or Cenote and it was amazing the ATV was long and we also got to taste the different tequilasthey offered. The transportation from the ship to excursions and from the excursion to the ship is already included. We loved it and definitely will be coming back to COZUMEL, MEXICO.
At first I didn't like that We had to go on a small boat to get to the island but we asked and its because the island wants to protect their eco system and coral reefs so they don't allow boats to go all the way to the island. We swam with Sting Rays and Snorkeled and it was the most amazing experience I’ve ever had, the Sting Rays are friendly and NOT aggressive by any means, and the snorkeling is something EVERYONE should try. It was amazing, we will be coming back here for sure.
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