Awesome experience with exceptional service!
Navigator of the Seas Cruise Review to Caribbean - Western
5 Night Western Caribbean (Miami Roundtrip)
Sail date: December 04, 2016
Ship: Navigator of the Seas
Cabin type: Suite
Cabin number: 9298
Traveled as: Couple
Reviewed: 7 years ago
Review summary
We had our doubts about RCCL after returning to cruising in September on the Enchantment of the Seas. However, we (along with two other couples) had already booked this Navigator of the Seas cruise. It could have been our last time sailing with Royal Caribbean, but this cruise restored our faith in RCCL by offering an awesome experience with exceptional service.
We were very apprehensive about the Windjammer Cafe, but the Navigator's buffet is large enough so that guests can relax without feeling rushed. Our waiter in Windjammer, Dennis, made us feel welcome from the start. In fact, one couple who traveled separately, arrived later. Dennis kept the drinks flowing until they arrived. The food was typical Windjammer selection of classic favorites spanning various cultures. Dennis answered all our questions. We learned that the Chef's Table we had reserved would be in the Windjammer later that evening. We were all a bit worried about the buffet being the chosen venue for what we hoped to be a unique experience. Fortunately, our concerns were needless.
The Chef's Table was an extraordinary experience of indescribably perfect cuisine paired artfully with wines from various regions. We left the Table thankful, amazed, and pleasantly intoxicated. I recommend that everyone try this if your budget will allow it.
We upgraded to a Junior Suite while the other two couples kept Oceanview Balcony staterooms. Every room was meticulously maintained and without noise disruptions throughout the trip. While we appreciated the combination tub and full size shower and sitting space in the Junior Suite, we travel light and didn't hibernate in the room much. If we didn't get the upgrade at a steep discount, I wouldn't have found value in it at regular price.
Most of us had the Ultimate Package with the intention of getting our monies' worth! Bartenders were attentive everywhere we went and additional gratuities were not usually suggested (they simply glanced at the SeaPass before graciously providing the beverage). It wasn't until Day 3 that we found out about the startlingly impressive cocktails crafted by expert mixologists at the R-Bar. Thank you to Ella and Rickardo for your skill and friendly conversation every time we stopped by! If you like ginger, stop in the R-Bar and try a Mule with fresh ingredients. Be careful, though, you'll be hooked!
Dinners and accompaniments in the Sapphire Dining Room were excellent. Our party had discord regarding service there. Aside from a few bar errors, I thought everything was superb after having a chat with our assistant waiter, who seemed lackadaisical our first night there. Subsequent evenings, everything seemed on point: Drinks stayed full, rolls were replenished, and the table was cleared quickly.
Another sore point from September's trip on Enchantment was the discordance of meal and show times. Navigator did a great job of scheduling shows, other events, and meals so that we could have flexibility and not overly crowded events. The ice show, Quest competition, karaoke nights, trivia events, music events, and 2nd comedian all surpassed our expectations. The only negative was the first comedian. He presented a painful monologue with the facade of a comedy show.
Flowrider, Solarium, island tunes at poolside, and more...I can go on an on about the plethora of amenities on Navigator, but you obviously have an internet connection and can research them yourself. They are all as great- if not better- than described. Thanks to all the Navigator crew who made this an awesome experience with exceptional service!
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Excellent ship with fantastic service, food, and entertainment, but avoid buying at the shops unless you're positive it's a deal!