Awesome experience with exceptional service!

Navigator of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Reviews: 11
Helpful Votes: 472

Overall rating:

5 out of 5
Navigator of the Seas

5 Night Western Caribbean (Miami Roundtrip)

Sail date: December 04, 2016

Ship: Navigator of the Seas

Cabin type: Suite

Cabin number: 9298

Traveled as: Couple

Reviewed: 7 years ago

Review summary

We had our doubts about RCCL after returning to cruising in September on the Enchantment of the Seas. However, we (along with two other couples) had already booked this Navigator of the Seas cruise. It could have been our last time sailing with Royal Caribbean, but this cruise restored our faith in RCCL by offering an awesome experience with exceptional service.

 

We were very apprehensive about the Windjammer Cafe, but the Navigator's buffet is large enough so that guests can relax without feeling rushed. Our waiter in Windjammer, Dennis, made us feel welcome from the start. In fact, one couple who traveled separately, arrived later. Dennis kept the drinks flowing until they arrived. The food was typical Windjammer selection of classic favorites spanning various cultures. Dennis answered all our questions. We learned that the Chef's Table we had reserved would be in the Windjammer later that evening. We were all a bit worried about the buffet being the chosen venue for what we hoped to be a unique experience. Fortunately, our concerns were needless.

 

The Chef's Table was an extraordinary experience of indescribably perfect cuisine paired artfully with wines from various regions. We left the Table thankful, amazed, and pleasantly intoxicated. I recommend that everyone try this if your budget will allow it.

 

 

We upgraded to a Junior Suite while the other two couples kept Oceanview Balcony staterooms. Every room was meticulously maintained and without noise disruptions throughout the trip. While we appreciated the combination tub and full size shower and sitting space in the Junior Suite, we travel light and didn't hibernate in the room much. If we didn't get the upgrade at a steep discount, I wouldn't have found value in it at regular price.

 

Most of us had the Ultimate Package with the intention of getting our monies' worth! Bartenders were attentive everywhere we went and additional gratuities were not usually suggested (they simply glanced at the SeaPass before graciously providing the beverage). It wasn't until Day 3 that we found out about the startlingly impressive cocktails crafted by expert mixologists at the R-Bar. Thank you to Ella and Rickardo for your skill and friendly conversation every time we stopped by! If you like ginger, stop in the R-Bar and try a Mule with fresh ingredients. Be careful, though, you'll be hooked!

 

Dinners and accompaniments in the Sapphire Dining Room were excellent. Our party had discord regarding service there. Aside from a few bar errors, I thought everything was superb after having a chat with our assistant waiter, who seemed lackadaisical our first night there. Subsequent evenings, everything seemed on point: Drinks stayed full, rolls were replenished, and the table was cleared quickly.

 

Another sore point from September's trip on Enchantment was the discordance of meal and show times. Navigator did a great job of scheduling shows, other events, and meals so that we could have flexibility and not overly crowded events. The ice show, Quest competition, karaoke nights, trivia events, music events, and 2nd comedian all surpassed our expectations. The only negative was the first comedian. He presented a painful monologue with the facade of a comedy show.

Flowrider, Solarium, island tunes at poolside, and more...I can go on an on about the plethora of amenities on Navigator, but you obviously have an internet connection and can research them yourself. They are all as great- if not better- than described. Thanks to all the Navigator crew who made this an awesome experience with exceptional service!

Ship experiences

Food and Dining

5 out of 5
Night 1 at the Chef's Table was unbelievable! Windjammer selection was typical mix of classic favorites appealing to various cultures. Sapphire Dining Room dinners were excellent. Johnny Rockets was fun, delicious, and worth the $7 cover for unlimited food.

Onboard Activities

5 out of 5
The Flowrider, putt-putt, trivia games, karaoke, dance parties. If you can complain about anything, it's that there are too many fun choices! They timed them well around meals and other activities, also.

Entertainment

5 out of 5
The ice show, Quest game, and musical shows were amazing. The first comedian couldn't even get us to crack a smile, but Angelo (comedian #2) was funny. Overall, excellent enterainment selection.

Service and Staff

5 out of 5
Windjammer waiter Dennis made us feel welcome and ensured we had everything we needed with glasses that never got empty. Sapphire Dining Room staff and foods were excellent as well. Ella and Rickardo at R-Bar are expert mixologists who pay attention to detail and craft perfect concoctions every time.

Ship Quality

5 out of 5
Awesome layout, well marked navigation via digital mapping on screens in the main areas, and immaculately clean.

Cabin / Stateroom

5 out of 5
Great space in the room and on the balcony. Walk-in closet and combination tub/shower with tiled bathroom is a nice upgrade, but not a great value if offered at full price.

Ship tip

Excellent ship with fantastic service, food, and entertainment, but avoid buying at the shops unless you're positive it's a deal!

Ports of call

Miami, Florida

3 out of 5

Nassau, Bahamas

5 out of 5
Go for a custom Taxi tour around town. Be sure to ask for AC in your cab.

Cozumel, Mexico

5 out of 5
Check out Mr. Sancho's All Inclusive Package for food, drinks, and relaxation.

Traveler Photos

Mr. Sanchos in Cozumel Navigator in Cozumel Junior Suite 9298 with decorations Junior Suite bathroom Sapphire Dining Room entree Nassau Port 2016 Cozumel Port 2016 Piano at the Schooner Bar Chef's Table
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2 Comments

cruisereckoning    4 years ago

Sounds great

Rosettesgirl07    7 years ago

Thank you for a thoughtful and honest review. I would feel more confident booking a cruise on this ship now.

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