Good Ship with okay food and terrible bar service

Navigator of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 54

Overall rating:

2 out of 5
Verified Review
Navigator of the Seas

6 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: April 24, 2016

Ship: Navigator of the Seas

Cabin type: Inside

Cabin number: 6477

Traveled as: Large Group

Reviewed: 8 years ago

Review summary

The ship was great. The promenade deck was awesome and there was plenty to do. There needed to be an adults only area. They said the solarium was for adults but it was not enforced. Now for the bad: The food was the worst I have ever experienced on a cruise. Most of us did not finish our meals in the dining room. They introduced the other restaurants that you have to pay a minimum of 25 per person a meal and let all other food go way down hill. The Captains Diner was terrible. The worst thing on the ship was bar service. The servers were great but there just was not enough of them. We waited 15min per drink (non-alcoholic or alcoholic) and sometimes up to 45min at a bar. We would not get our drinks at diner sometimes until our main course had arrived. Again, this is not on the servers themselves it was just a lack of them or the management of them. They worked hard and were very gracious.

Ship experiences

Food and Dining

1 out of 5
Service for food was good. It was just bad food

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5
The Crew was great and kind. There was just not enough of them or it was unorganized. They had one sever in the whole casino walking around at times. At the peak hours!

Ship Quality

5 out of 5

Cabin / Stateroom

Great service

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

George Town, Grand Cayman Did not visit port

7 Mile beach. Just grab a cab

Falmouth, Jamaica

5 out of 5
Go to Dune River Falls, but get your own taxi. Cost us $45 for our own private tour and did not have to hold hands on the way up. We climed all over the place.

Labadee (Cruise Line Private Island)

5 out of 5
Everything is on your SeaPass here. This place is pretty cool. Get ready to get hassled in the shopping area.
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6 Comments

13Tolbert    8 years ago

Angie I can not believe you would pull gratuities from ALL the serving staff of a Ship because one person did not answer your question promptly and immediately....WOW.

angie007az    8 years ago

We went to the main dining room for lunch one time. I asked our server what the soup of the day was when he poured my water. He said, "I'll get to that". I pulled the gratuities off my bill and never went back to the main dining room.

jjcwsimmjen    8 years ago

That suprises me as well. We were on navigator April 24th and I spent pool time in the solarium and no children were in there. The bar service was great never had a issue. Main dining was excellent as well.

roxybelle    8 years ago

I have had excellent bar service on all 3 cruises on RCC and they delivered to people constantly!

deboftheseas    8 years ago

I swear the bar service went downhill when beverage packages were introduced. I think they laid off staff and expect you to go get your own now

dimples695    8 years ago

Your comments surprise me. We were on Navigator in Dec. Solarium was strictly enforced fire guests 16+ and we found the main dining room food amazing. Cannot comment on bars as this was not a service we used.

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