Fun Time

Navigator of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 34

Overall rating:

4 out of 5
Navigator of the Seas

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: May 31, 2015

Ship: Navigator of the Seas

Cabin number: 7596

Traveled as: Large Group

Reviewed: 9 years ago

Review summary

We liked:

Our room steward and dining room servers (Eglan & Carl) and Deepa at reception were excellent!

The cruise director from England always kept us laughing and was very friendly.

Ziplining with Chukka in Jamaica and ATV to Jade caverns in Cozumel and Bob Marley trip were excellent.

24 hour availability of Cafe Promenade was very nice.

Helpfulness of customer service was appreciated.

Self-assist departure was great.

Our dislikes:

Rudeness of some staff members at climbing wall and wait staff in Windjammer.

Limited time in ports.

Entertainment was OK.

A wait staff helper in the Sapphire for breakfast rolled her eyes at our hesitation to choose a menu item.

The Cafe Promenade did not have a "salty" snack to go along with all the sweets and sandwiches.

 

 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5
Room Steward for 7596 and Eglan, Carl and Deepa in Sapphire Dining room were excellent.

Ship Quality

3 out of 5
Paint peeling on balcony. High chairbacks in Windjammer were very dirty.

Cabin / Stateroom

5 out of 5
Room steward was excellent and so friendly.

Ship tip

The promenade was really pretty. We had an emergency at home and inquired about a ship to shore phone call. Without knowing our details, the front desk offered us a free call.

Ports of call

Galveston, Texas

3 out of 5
We went directly to ship.

Cozumel, Mexico

3 out of 5
ATV to Jade Caverns was the highlight.

George Town, Grand Cayman

3 out of 5
Went to the beach even though it was raining hard.

Falmouth, Jamaica

5 out of 5
Shopping area by ship was great. The ziplining at Chukka was awesome. The staff at Chukka were very friendly, funny and most concerned about our safety.
Was this review helpful? 34

2 Comments

standerfer13    9 years ago

Eglan and Carl were our servers in May! Loved them! Eglan was diligent in remembering my husband's mushroom allergy and would bring me additional samples of appetizers she thought I would like. I loved Carl's sense of humor.

glomarrone    9 years ago

Wow!  The offer of a free call was very generous of the cruise line.  Thanks so much for telling us about it.  It made me feel good about the company.  I hope that your emergency back home resolved itself.  Thanks for posting your first review here. 

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