Horrible

MSC Seaside Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 17

Overall rating:

1.9 out of 5
Verified Review
MSC Seaside

7 Night Western Caribbean & Bahamas (Miami Roundtrip)

Sail date: December 01, 2018

Ship: MSC Seaside

Cabin type: Balcony

Cabin number: 11008

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

Never again. I have sailed on Royal, Celebrity, Holland, and Carnival. Food in cafeteria better than dining. Specialty ate amazing but very pricey. Staff need to learn customer service skills. Plan on spending a lot of money for everything! Best experience was Celebrity and worse was MSC.

Embarkation

1 out of 5
Good

Ship experiences

Food and Dining

1 out of 5
The worst food I have ever eaten. Shameful for an Italian ship line. Wedding party of 16 and seated at two small tables. Requested larger tables, and was told ours were the largest. Looked in dining and there were larger ones. Also, we requested late dining and they put us in early. But let's stick to the main point...need better quality food and prepare fresh instead of premade.

Onboard Activities

1 out of 5
Nickle and dime you.

Entertainment

5 out of 5
Excellent.

Children's Programs

No small kids

Service and Staff

1 out of 5
Rude waiters and ship personnel. Room steward, Jane, amazing.

Ship Quality

1 out of 5
Layout horrible. Have to go up a level, then down to get to areas. Areas clean. Make ship no smoking.

Cabin / Stateroom

3 out of 5
Small cabin. Hard to access. Matress terrible. Cabin size so small, uncomfortable for two people. Bathroom small. Balcony ok but partitions rattle with wind. Called for service, but no one showed up.

Ship tip

Do not. Take Celebrity or Royal. Disappointed. Last MSC cruise on Poesia in 2010 December. All Italian staff. Food was amazing. Staff incredible. Seaside was all around horrible experience.

Ports of call

Miami, Florida Did not visit port

We are from Miami

Ocho Rios, Jamaica Did not visit port

Wedding on ship.

George Town, Grand Cayman

1 out of 5
Tender service unorganized. Took us over N hour to get off and to get back on. No excursion. Ship excursions very ecpensive.

Cozumel, Mexico

3 out of 5
Ok for shopping.

Disembarkation

1 out of 5
Why don't they just use a credit card for charges. No debit. Set up at counter at embarkation, not when you are on board. Several in my party had to wait in line to fix debit accounts.
Was this review helpful? 17

2 Comments

bbarnett    5 years ago

Sorry you didn't enjoy. We loved the Seaside enough to book a Mederterrian cruise on the Seaview next year

hscarpol    5 years ago

Sorry for the bad experience but we loved the Seaside so much that we booked the Meraviglia next fall out of NYC

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