Not my best cruise

Cruises: 7+ cruises

Review: 1

Helpful Votes: 6

Review summary

The ship is beautiful, but there are a number of problems that need to be addressed. i am a gold status voyager member and have been on a few MSC ships. I have also tried almost all of the other cruise lines that sail out of south Florida. We ate in the Green restaurant and the food was not good. One night I ordered a steak to be cooked medium. It came very well done and was very hard and tasteless. when i pointed it out to the waiter he just took my plate away and said nothing. He did not say I am sorry can i get you something else. That was the next to last night of the cruise. The last night we ate at the buffet and the food was not great< but it was better than the restaurant. The elevator system is awful. When you select your floor it assigns an elevator to you and announces which elevator to take. People arriving after you at the elevators select their floor and the elevator assigns an elevator and announces which one. So if 3 groups of people arrive at different times each one has to go and select their floor. In the old days you went to an elevator and you pushed the up or down button and it lit up. Anyone coming to the elevators could see that the up or down button had been pushed and then they wait for the elevator going in the direction that they want. Sometimes the new way is not the best way. This elevator system really does not work. The buffet in the morning was a zoo. The food selection for lunch was the same every day. The best thing about the cruise were the theater shows. Overall I was disappointed with this cruise experience and will not be running to go on an MSC cruise in the near future.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Ocean Cay MSC Marine Reserve, Bahamas

Costa Maya (Mahahual), Mexico

Cozumel, Mexico

Disembarkation