Warning Americans this cruise is not for you

MSC Preziosa Cruise Review to Europe - Northern Europe

jasonmorel

Contributor Level: Third Mate

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 62

Overall rating:

3.3 out of 5

Verified Review

Germany, France, UK, Belgium, Holland

Sail date: September 10, 2017

Ship: MSC Preziosa

Cabin type: Balcony

Cabin number: 9110

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Don't ever use the cruise line.. carnival is even better than this mess. We were at least 2 hours late to each port and they did not extend our excursions at all and we can screwed on each excursion and only gave us 10% off when we lost sometimes 40-50% of the excursion time... just awful! .

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

None of the shows had any speaking in them just dancing and tricks.. if you like to follow along on your won mind then this is for you..

Service and Staff

1 out of 5

Worst service I have ever received and I take 3 cruises a year.. I will never use this cruiseline again..

Ship Quality

4 out of 5

Ship was pretty but did not make up for the attitude of the enployees

Cabin / Stateroom

4 out of 5

Ship tip

Never go on MSC if you are American as we expect the basics...

Thumbs up

Ports of call

Hamburg, Germany

3 out of 5

Le Havre (Paris), France Did not visit port

The ship lied to is several times and changed there story about why we had to skip this port. It was the only reason I went on this cruise

Thumbs Up 0

Southampton (London), England

4 out of 5

Zeebrugge (Bruges), Belgium

2 out of 5

Amsterdam, Netherlands

5 out of 5

Disembarkation

5 out of 5

4 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

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Steeck03 7 years ago

Its alway funny that one experience gives someone a good view of the whole company. Try it again you might be surprised. I have been on a few cruises with different companies. In Europe and the caribean. Nothing wrong with MSC. HAL is probably better. But that is what you pay for.

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hookem72 7 years ago

You did not give details as to why the cruise was late to the Ports. Was it weather , medical emergency, etc. As far as giving extra time, if they were to do that you would probably miss out on a port completely.

Thumbs Up 0

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GIL155 7 years ago

I can totally understand the excursion frustration. Part of the cost justification is time doing the activity. Time cut equals less enjoyment time, less satisfaction.

Thumbs Up 1

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