Price was good. Change of itineraries was unexpected and was not announced until at embarkation.

Item: MSC Meraviglia
Rating: 3.3
Author: dnsudol

MSC Meraviglia Cruise Review to Bermuda

dnsudol

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 9

Overall rating:

3.3 out of 5

Verified Review

6 Night Bermuda (New York Roundtrip)

Sail date: November 13, 2023

Ship: MSC Meraviglia

Cabin type: Balcony

Cabin number: 10018

Traveled as: Couple

Reviewed: 5 months ago

Review summary

It's a great ship. Staff is friendly but overworked. Customer service line is very long. Management needs to improve organization and logistics.

Embarkation

1 out of 5

Process was disorganized. Longest line. Checking-in took 2 hours.

Ship experiences

Food and Dining

4 out of 5

Main dining room food and service were very good. Deserts were excellent. Staff seemed to be over worked. More personnel is needed. Buffets were very crowded.

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

4 out of 5

Liked our dining room waiter Albert and assistant waiter Rockie. They worked very hard and tried their most to please.

Ship Quality

4 out of 5

Common area seems to be well maintained. Atrium is well designed, though the noise level seems to be too loud for the performers.

Cabin / Stateroom

3 out of 5

Cabin is comfortable and roomy. Balcony is great. The cabin floor carpet color is awful and looks dirty. Shower is very good. Bathroom should have a night light for safer access during the night.

Ship tip

You got what you paid for!

Thumbs up

Ports of call

Brooklyn, New York

1 out of 5

Port is convenient. Traffic is horrendous. Embarkation took more than 2 hours. Line snailed several rooms.

Thumbs Up 1

Disembarkation

5 out of 5

Excellent. It took less than 5 minutes.

4 Comments

Other reviews of this sailing

Price was good. Change of itineraries was unexpected and was not announced until at embarkation.