One Problem after Another

MSC Meraviglia Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 6

Overall rating:

3.4 out of 5
MSC Meraviglia

11 Night Caribbean Repositioning (Port Canaveral To New York)

Sail date: April 09, 2023

Ship: MSC Meraviglia

Cabin type: Suite

Cabin number: 16022

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Because we did not have the butler service we paid for it was disappointing. The concierge was asked to help with my phone, she did something which she didn't tell me which was take it out of airplane mode. I had to do a zoom meeting which cost me over $500. Of course this was discounted by them as not their fault! Thanks for nothing! We also had uninvited guests come into the Yacht Club deck and some things were stolen. Security was lax. We paid for an exclusive area! I will not travel on this ship again!

Embarkation

4 out of 5
Good

Ship experiences

Food and Dining

2 out of 5
Main dining could not get orders correct. The staff was good though. Specialty restaurants were good food and service.

Onboard Activities

4 out of 5
Pool & Hot Tub good

Service and Staff

2 out of 5
Our butler was non existent. Our room steward was Excellent. Other staff was Excellent.

Ship Quality

4 out of 5
Ship was well maintained.

Cabin / Stateroom

4 out of 5
Cabin was descent size and maintained by our room steward well.

Ports of call

Oranjestad, Aruba

4 out of 5
Aruba is always a good port to visit.

Willemstad, Curacao

4 out of 5

Disembarkation

4 out of 5
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