Our Last MSC after three try’s

Cruises: 7+ cruises

Reviews: 10

Helpful Votes: 139

Review summary

If there is one area you want to be positive it’s the service. This is where MSC fails . It’s unfortunate because the ships are beautiful, food and entertainment good, service in the specialty restaurants was good. It was the bars and bar service that let us down. Staff was minimal when everyone wanted a before dinner drink, half the bars closed till dinner started , Bar tenders arguing and avoiding guests if they could. This is a big area of opportunity and an area we are not willing to wait for to improve. After three try’s it’s always been the bar tenders, bar hours and bar supply that’s let us down .This trip was the last straw. From the Sky lounge where the two bartenders tried with everybody to avoid eye contact ( one was Joel ) to walking up to the lighthouse bar at 8:25 just to relax and bar tenders see us approaching yelling we’re closed. It was Joel again. Ok I didn’t ask to be served so why so anxious to turn people away. The next rude bunch was the security group. Just incidents like that the whole time makes you want to jump ship. By the way we have cruised 65 times on pretty much all cruise brands and this will be our LAST MSC cruise . Bye bye

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Ocean Cay MSC Marine Reserve, Bahamas

Disembarkation

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