If you have walking restraints, this is not a good cruise for you.
Embarkation
4 out of 5
They helped us a lot. Both my friend and I needed help to board
Ship experiences
Food and Dining
2 out of 5
Poor service, often forgot things we ordered. I had to stand up and hold my coffee cup in the air to get a refill.
Onboard Activities
3 out of 5
We enjoyed the pool, hot tubs and I did PT in the fitness center. Three massages and a mani/peti were great
Entertainment
3 out of 5
New Year's eve was great. White night excellent. The staff show was better than the professionals
Service and Staff
5 out of 5
In particular, Jason who worked with us in the Waves dining room was amazing. He helped our friend who cannot walk to get out of his scooter and onto a dining room chair. With dignity. Dinner Staff was very entertaining as well as meeting our dietary needs (I'm sugar free). The Marketplace Buffet was difficult for someone with a handicap.
Ship Quality
5 out of 5
I think in the future a smaller ship would be better for someone with walking difficulties. Our room was very well maintained as were the common areas
Cabin / Stateroom
5 out of 5
Loved the oversized balcony. Could use better storage. No little towel creatures on the bed at night. Something we really enjoy.
Ship tip
I've cruised on several lines, and regrettably, MSC would not be on the top of my list for a return. meraviglia staff was for the most part, great.
Sadly, I couldn't take the rented wheelchair off the ship. (later learned I could have). I saw a staff member pushing a wheelchair back to the ship and questioned why I couldn't take mine. He looked at me with distain and told me "you need to walk". We tried to walk to the shopping area but I was in too much pain.
Glad you enjoyed some of it. Not sure if you used an incorrect date for the cruise or we’re on the cruise for over a month. The crew says it was on December 1, however, you mentioned a New Year’s Eve party.
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