Music was one-sided, that's all they played was one type of music.
The food needs work.
The drinks was great.
The entertainment needs work.
The customer service on the entire ship need help in the worst way.
Embarkation
1 out of 5
Great looking ship.
The crew wasn't on top of everything like other crews lines members are. I would honestly say 30% of MSC crew members had no experience of their daily duties. NONE!
It took 3hrs to board the ship. That's crazy.
Ship experiences
Food and Dining
2 out of 5
Drinks was ok. I found the right bartender and stuck with THAT ONE BARTENDER. It took 45mins to get a rum and coke at my main dining table, 45 freaking minutes. That's unheard of. NO BARS IN MAIN DINING!!!
The food was bland. No real flavor, plain, NOTHING!
My pasta noodles look like they came from a can. My prime rib had no seasoning.
The market place breakfast was terrible.
The only thing I could say that was awesome was the french fries from the pool deck.
Onboard Activities
1 out of 5
Main pool too small
All hot tubs are either closed or full to capacity
Basketball ball court had NO basketball
Formula one simulator didn't work
No hip hop music
No R & B music
No Oldies music
No house music
No club music
Entertainment
2 out of 5
No comment
Service and Staff
1 out of 5
I really believe MSC should send a staff on Royal Caribbean, Virgin, Disney and other cruise line to teach their MSC crew members how to of service yo the people that sail on MSC.
In fact MCS should hire the ppl from Chick-fil-A to teach ALL MSC CREW MEMBERS about custom service.
Ship Quality
5 out of 5
The one GREAT thing about the Meraviglia is the design and how clean it is.
Well done MSC.
Cabin / Stateroom
5 out of 5
Awesome. I loved my balcony cabin.
Plenty of room for a single person.
Ship tip
Try not to compare it to Carnival, Royal, Disney or others.
The service is not the same.
Instead, try your best to enjoy your time with friends and family at the ports of call.
Bring your patients. You're going to need it.
This was worst than getting on the ship.
I just went and got my breakfast and sat poolside until they kicked me off. By then everyone was gone and I walked out with no delay.
I was on Meraviglia and the Divina both this year and had a completely different experience. I thought the food and service were excellent and entertainment was good to excellent. Luckily there are multiple other cruise lines to choose from
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