Just ok

MSC Magnifica Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 4

Overall rating:

2.5 out of 5
MSC Magnifica

3 Night Florida & The Bahamas (Miami Roundtrip)

Sail date: January 26, 2024

Ship: MSC Magnifica

Cabin number: 5056

Traveled as: Couple

Reviewed: 9 months ago

Review summary

As mentioned, this will be the last time I use cheap Caribbean. I have shared my experience on my social channels and informed my executive partners not to ever book through this. If you want to try the MSC book through them directly. They do have a wonderful customer service line that is very helpful. The agent at cheap never returned my emails or phone calls.

Embarkation

5 out of 5
staff was excellent

Ship experiences

Food and Dining

1 out of 5
Food was terrible, lines to get drinks.

Onboard Activities

1 out of 5
pool was cold, was old and the bottom was just old needs a new paint job. very small, never enough room for lots of people.

Entertainment

5 out of 5
The Elvis and Circus show was incredible

Children's Programs

1 out of 5
Not much for kids at all and when we tried to drop off staff was late, or no show.

Service and Staff

1 out of 5
Most rude, room steward did bare minimuum

Ship Quality

3 out of 5
It awas fair

Cabin / Stateroom

3 out of 5
Its was ok.

Ship tip

Dont book through cheap Caribbean. The service I received before was poor - I was suppose to have a credit, wifi and drink package when I booked in November but that never showed up. The travel agent i worked with never returned my calls.

Ports of call

Miami, Florida

4 out of 5
The port was fine. Nice people

Key West, Florida

1 out of 5
It was ok. Not much to do there

Ocean Cay MSC Marine Reserve, Bahamas

4 out of 5
It was just ok. The food was terrible and the food trucks were always closed. Long lines for drink

Disembarkation

5 out of 5
amazing job!
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