First and last time MSC !

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 6

Review summary

My recent voyage on the MSC Euribia fell far short of expectations. While a cruise should be a time of relaxation and exploration. The most significant disruption was the unrelenting noise on Deck 14. A room change wasn't an option. This constant disturbance significantly detracted from the enjoyment of the entire cruise. Adding to the frustration was the lack of responsive service when encountering problems. Situations that should have been addressed promptly were met with apathy and a sense of being brushed aside. To make matters worse, upon reviewing my credit card statements after the cruise, I discovered unauthorized charges. Needless to say, this incident eroded any remaining trust I had in the MSC Cruises operation. While I understand that unforeseen circumstances can arise, the combination of these issues paints a disappointing picture. Based on this experience, I can confidently say that this will be my first and last cruise with MSC.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Rotterdam, Netherlands

Le Havre (Paris), France

Southampton (London), England

Disembarkation