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Worst Experience my Kids & I went through....Never ever again

MSC Divina Cruise Review to Caribbean - Bahamas

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 19

Overall rating:

3.6 out of 5
Verified Review
MSC Divina

4 Night Bahamas (Miami Roundtrip)

Sail date: March 13, 2023

Ship: MSC Divina

Cabin type: Balcony

Cabin number: 13054

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

Never again..Luggage got lost..My kids Nike Sneakers & Nike Slides got stolen..All of our items in the Safe were taken from us including my Csr Keys, my Daughter's Wallet, my Daughter's Camera, & my Pouch with all my Credit Cards & Cash...Worst Experience ever....I really hope this never happens to anyone not even my WORST ENEMY..My kids Spring Break was ruined while waited 6 months for this Cruise..Not Cool at all

Embarkation

1 out of 5
Horrible

Ship experiences

Food and Dining

5 out of 5
The Food was the Best Part of our Cruise

Onboard Activities

1 out of 5
Nothing

Service and Staff

1 out of 5
Horrible Customer Service

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Don't do it

Thumbs up

Ports of call

Miami, Florida

5 out of 5

Disembarkation

1 out of 5
Horrible
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7 Comments

Gwbigdog    1 year ago

Thanks
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karen070    1 year ago

I’m going on my 3rd in 6 months. That speaks for itself !! So enjoyed every moment from easy boarding to easy disembark I’ve been on RVC and NCL. MSC is by far our favorite. First 2 on Meraviglia It’s moving to NY. May will e o the replacement SEASIDE !!! Excited to see this new one to us. We love this cruise line and especially the staff 🌸🌸🌸
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Carnivalfoodie    1 year ago

What a shame
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javawoody    1 year ago

Interesting
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CruzeFan    1 year ago

People love or hate MSC. I’ve had a great experience with them and I’m looking forward to several more Cruises already booked.
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AuntPinkie    1 year ago

Sorry.
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lulubelle97    1 year ago

Was this when the safe was locked?
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Wanted to like MSC, so much good but critical customer failure
Bahama Spring Break
Pick a different cruise line!