Offensive Customer Service Representatives
MSC Divina Cruise Review to Caribbean - Bahamas
4 Night Bahamas (Miami Roundtrip)
Sail date: December 12, 2022
Ship: MSC Divina
Traveled as: Family (older children)
Reviewed: 1 year ago
Review summary
My spouse wanted for me to take a photo of her with one of the photos and the photo sales representative asked rudely not to take photos disregarding the fact that photo images are from cruise passengers. Photo sales representative stand looking at as if passengers are going to steal photos. Regarding to the private island beach, a private beach representative asked with a very rude approach for the family to move out from an adjacent gazebo shaded area without providing any alternative for our family not to be sun burned. Initially, he stated that we were blocking a path and later change the supposed reason that we were too close to the gazebo.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Ocean Cay MSC Marine Reserve, Bahamas