Not my best cruise experience

MSC Divina Cruise Review to Caribbean

kseyjohn

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 15

Overall rating:

4 out of 5

USA, Honduras, Belize, Mexico, Bahamas, Jamaica

Sail date: August 05, 2017

Ship: MSC Divina

Cabin type: Balcony

Cabin number: 11179

Traveled as: Couple

Reviewed: 7 years ago

Review summary

The ship was beautiful, however, customer service was not the best. The service was very slow. I did not like the repeated entertainment that was done weekly Especially when the guest is doing a two week cruise.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

Did not bring any children

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Miami, Florida

5 out of 5

Philipsburg, St. Maarten

4 out of 5

San Juan, Puerto Rico

4 out of 5

Nassau, Bahamas

5 out of 5

Disembarkation

5 out of 5

7 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise.

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phidek 7 years ago

curious how the boarding process was. How long did you have to wait in line to register etc before you actually got on the ship?

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LobsterPot 7 years ago

We had the same frustration on the NCL Jade a couple of months ago. Didn't like a show on week one, went back week 2 hoping it was different, it was the same and this time we were penned in by elderly people so had to sit it out... argh...

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kseyjohn 7 years ago

You are right. Will keep that in mind. The entertainment was the least of it. Just was not. Impressed. Customer service was not good. Crew was too slow.

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LobsterPot 7 years ago

Simple enough answer, you need to get on a different ship for week two..... Back to Back cruises on the same ship always give you repetition of the shows, you have to bear in mind that only a handful of passengers will be staying onboard...

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kseyjohn 7 years ago

Not swapping entertainment, if you are on for two weeks, entrainment should change. If I see it one week I should see something different the following week, not the same one as the week before.

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GIL155 7 years ago

I am not aware of any ship that swaps entertainers & shows on a weekly basis. Probably not in Vegas nor Broadway either.

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