Review MSc Divina

Cruises: 4-6 cruises

Reviews: 3

Helpful Votes: 60

Review summary

EVERYTHING WAS GOOD...FOOD EXC8

SERVICE EXCELLENT. ..

BUT WE ARE VERY DISAPPOINTED BECAUSE WE PLAN THIS CRUISE FOR

OUR 20TH ANNIVERSARY. ..

WHEN I MADE THE RESERVATION THEY ASK ME

WHAT WAS THE MOTIVE OF THE CRUISE...FOR PLAN A GIFT FOR US AND A ESPECIALLY CELEBRATION...THEY ASK ME FOR WHAT THEY I WANT A CELEBRATE..WE TOLL THEM..MARCH 29..

WE WENT TO THE DINNING ROOM. .AND WE FEEL SAD AND DISSAPOINTED. .NOBODY CARE...NO EVEN PHOTO...CAKE OR ANYTHING. .

ALSO I HAVE A PACKAGE FOR MY PICTURE...THAT NIGHT  I'M BE PLANNED FOR 3 MONTHS. ...

VERY SAD WITH MSC...LIKE THEY DON'T CARE...

WE WENT TO CUSTOMER SERVICE...THEY CARE LESS..

THAT NIGHT WAS THE WORST NIGHT. ..PLANNING EVERYTHING FOR MY ANNIVERSARY. ..FEEL FRUSTRATED. .AND VERY SAD..

WE SPEAK WITH DIFFERENT PERSONS. .THEY CAN'T DO ANYTHING FOR US..

MY EXPERIENCE IN THE DINNING ROOM. .NO TOO GOOD .We Love The SHIP 

BUT THIS EXPERIENCE. ..IN THAT SPECIAL DAY...WAS TERRIBLE FOR US..AND THE MOST HURT ME..NOBODY IN THE SHOP CARE...

LOURDES ERBITI 

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Miami, Florida

Ocho Rios, Jamaica

George Town, Grand Cayman

Cozumel, Mexico

Nassau, Bahamas

Other reviews of this sailing