Lovely ship

MSC Divina Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 20

Overall rating:

1 out of 5
Verified Review
MSC Divina

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: May 21, 2016

Ship: MSC Divina

Cabin type: Balcony

Cabin number: 13196

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

The ship was lovely, but that was it.. The service, and everything else was horrible.. Very disappointed from the min we got on the ship until we got off..entertainment was very limited.. I've left messages on the 1800 number for MSC because I was unable to register online and no one has returned my call as of now.. Don't waste money on this cruise line, aside from the ship it's not worth the money or time. 

Ship experiences

Food and Dining

1 out of 5
Bad.. My husband who is vegetarian had no option, he was given indian food every single night on the ship..

Entertainment

1 out of 5
Very limited entertainment.. Not good at all.

Children's Programs

3 out of 5

Service and Staff

1 out of 5
Not friendly at all

Cabin / Stateroom

3 out of 5
Room was nice but not clean, found an apple under our bed, after my husband dropped his phone and went looking for it... Sheets smelled really bad, had to have it changed..

Ship tip

Don't waste your money, not worth it.

Ports of call

Nassau, Bahamas

1 out of 5
Not enough time

Philipsburg, St. Maarten

1 out of 5
Not enough time
Was this review helpful? 20

17 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

Hooper1031    8 years ago

I was on Divina in June and i rate it better than RC's freedom and oasis. I still live carvinal when i want to party

danjean1    8 years ago

Nikkiw60 your review is on here. It's good to hear a review about "real" stuff. Some of the reviews had me worried but I guess it's natural that not everyone would be satisfied. Sadly, some reviews are from spoiled rotten people who are looking to find fault and whine about everything!!

Hooper1031    8 years ago

Nikkiw60 what were some of the good and bad, im cruising on the 25 of June. I read we have to be there 2 hours before departure and we need to label our own luggage and deliver them to the appropriate person. Can you tell me more about this?

Luv2CruiseFever    8 years ago

MSC DIVINA was absolutely awesome. We made friends with every staff member. They were all friendly and accommodating. Food was great especially the dining experience upgrade. The best $117 you can spend. 7 course meals with 7 different paired wines. Shows were phenomenal. And the ship is absolutely gorgeous. Some people will never be satisfied. Enjoy it! Can't wait to return

vanian1703    8 years ago

Totally agree got off today fantastic ship awful food / service / just so unfriendly and the drinks package was a joke the 'juices' were like syrup and ruined every cocktail - the dining room food was worse than school and the buffet if anyone had Luke warm food they were lucky -no variety - sorry guys if u are going with them but they are awful

jacquiert    8 years ago

Hooper and Ben, I'm with you but here are two examples that happened. I asked a lido attendant to order drinks. She told me " it's on the other side. Go get it yourself." Another customer needed help in the casino be a use her ticket was stuck. After pushing the service button several times and no one showed up, an officer was walking by. So she said, "excuse me. Can you help me with my ticket? He turned around and yelled saying "don't you see I'm an officwr? Do nor talk to me." So the lady said...I don't give a damn who you are. I need help. These are 2 of a long list of worst examples than this.

Hooper1031    8 years ago

I was thinking the same thing you are on vacation how bad can it be, im common folk not high maintenance

BenBSO116    8 years ago

How can a cruise be horrible! It's a vacation away from the grind! I could be happy sitting on my balcony for 7 days!😀🍺⚓️

xildanis    8 years ago

It's fascinating reading people's reviews of the Divina; there doesn't seem to be any middle ground. Either good/great or the worst cruise ever.

jacquiert    8 years ago

Did TA last november, worst experience on the 26 cruises I've been on but only you can decide. Ship...absolutely beautiful

rmancuso    8 years ago

@jacmac YAY! So glad to hear that! It is so nice to hear some good reviews !! we thought MSC was the nicest cruise we've taken, as far as the staff being attentive and so so accommodating. We've sailed carnival, and RCL

huskerfan    8 years ago

Vital 100 must be a party type didn't answer any comets older people I know loved it

bilshup    8 years ago

This was not my experience. Been 3 times including May7. We had great service, very nice employees, great entertainment, good food. Great price / value. Close to 4,000 people per cruise with internet will result in some bad reviews.

Hooper1031    8 years ago

Thanks rmancuso, im just out for a break from my normal life, not looking for anything special just sunshine and spend time with my wife and kids. I like to try something different I've done carvinal and royal Caribbean a few times.

rmancuso    8 years ago

@hooper1031 we have on the divina with MSC before and it was OUTSTANDING! Best service, best shows HANDS DOWN! We leave on the June 4th cruise and can't wait!! I think you have to see it for yourself!

Hooper1031    8 years ago

I hate to hear this im booked on June 25, what are you comparing the line too? What were your expectations?

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