MSC Divina Cruise Review to Caribbean - Eastern

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Service and food were not that great.

Sail Date: April 23, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

We found that this cruise line did not provide the service and food quality that we have encountered on other cruise lines.  A lot of services were not available unless you had bought more expensive packages. 

Cabin / Stateroom
Did not stay in this cabin. There was some kind of mixup and we stayed in a different cabin. The cabin we were given was in the back of the ship and we generally do no prefer to stay in that area because sometimes the engine noise is loud. Was okay except when going into the ports it was a little loud.
Embarkation and Disembarkation
Embarkation and Disembarkation was well organized and had no problems with either.
Ship Quality
The ship was beautiful and clean.
Destinations and Excursions
Did not use the ship excursions. Book my own through Hilton Honors.
Onboard Activities
Onboard activities were good. Except frequently we were reminded that tips were a source of income from the staff. We have not had this experience on other cruise lines. If someone provided exceptional service we always tipped them extra before we leave the ship.
Children's Programs
Did not use any of the Children programs.
Entertainment was excellent.
Service and Staff
Some staff members were very kind helpful but some were not.
Food and Dining
Food was okay. Breakfast food could have been better with more variety. Did not like the buffet. Used the dining room and room service most of the trip. We bought the drink package, but found that a lot of items were not included in the package and were frequently reminded of this when we asked for specific drinks or food items.


If you are trying to cruise on a budget do not use this cruise line.

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