MSC Divina Cruise

MSC Divina Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2.0 out of 5
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: December 05, 2015
Ship: MSC Divina
Cabin Type: Balcony
Cabin Number: 12127
Traveled As: Family (young children)
Reviewed: 1 year ago

The overall cruise experience for my family was quite disappointing.  The embarkation was well done; quick and easy.  After that it went downhill.  The on-board communication was almost non-existent.  When we booked the cruise we were given 2nd seating at dinner.  We were told this could be changed once on board especially since we had a family with young children.  When this was requested the first night we were told that we should never have been told that; but that they would get back to us the next night.  NEVER heard from anyone again.  The result was our children falling asleep each night at dinner.

A medical emergency forced the ship to turn around on Wednesday evening resulting in the loss of 7 hours and therefore the Port of call for Friday had to be scrapped.  Instead we went to Nassua for 3 hours.  A complete waste of time.  While i completely understand the need to take care of a passenger; it was foolish not to fly them off; quicker for them and respects the 1,000+ other passengers.  BUT the biggest thing is that the only thing the 1,000+ other passengers were told was thanks for understanding.  No comp., No attempt to allow more time ashore; no nothing.

The crew on board; almost all of the time was unable to help with information; directions; etc...

Most likely will never cruise with MSC again and will not recommend to anyone.Angry 

Food and Dining

1 out of 5
Nothing special; buffet was basically the same everyday. Flavor etc... sub-par

Onboard Activities

1 out of 5
Definitely cater to an older crowd

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5
Room and Dining Staff EXCELLENT. The rest barely even communicated.

Ship Quality

3 out of 5
Poorly laid out. Many time due to special events you had to detour around rooms to get somewhere else

Cabin / Stateroom

5 out of 5

Ship Tip

Chose another cruise line

3 out of 5
1 out of 5
This was skipped. No idea
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