MSC Divina Cruise Review to Caribbean - Eastern

Contributor Level: Third Mate

7+ cruises


Helpful Votes

2 out of 5

Soooooo disappointed

Sail Date: November 01, 2014

Reviewed: 2 years ago

Traveled As: Family (young children)

Room Type: Balcony

This was my 16th cruise but my 1st with MSC and definitely my last.  I have to say this by far was the worst out of the 16 and I have been on 5 other brands, some old and some new.  From the very beginning it started off on a bad note.  All of our luggage was misplaced and we did not receive it until 9:30pm, not good when you are traveling with a baby and he goes to bed at 8:30.  The food was  terrible and the same thing every single day.  Room service could never get our order right.  The dining room service was so bad that we spent most of the time sitting around waiting for the next course with empty glasses.  Tried to participate in a Arts & Craft activity only to be turned away because they said there were no chairs left when there were about 100 empty in the room.  Was gonna purchase a photo package until we heard to people next to us get a better offer then us on the same thing.  Have a big huge TV screen out at the pool and never show a movie but once every night. Every single thing on the ship seemed like it had a cost to it.  The only choice of beverage to drink at night  did not cost anything was iced tea.  No lemonade, fruit punch or anything else.  At the private island, the line to get lunch was over 45 minutes long. On a positive note, the ship is beautiful to look at and the shows are terrific to watch.

Ship Quality
Food and Dining
Food was horrible and the same every day
Service and Staff
although we had two buffet staff that were great. Alicia & Bennie
Onboard Activities
Destinations and Excursions
Cabin / Stateroom


If you take a cruise mostly for the food and service, this cruise is not for you.

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