Overall a good cruise but can't recommend.

MSC Divina Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
Verified Review
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: October 18, 2014
Ship: MSC Divina
Cabin Type: Inside
Traveled As: Couple
Reviewed: 3 years ago

I could not honestly say I would recommend this cruise because of some serious concerns for us. But first let me say they nightly shows were top notch, excellent performances. Very high energy. LOVED em! A beautiful ship and excellent availability of the pools. Loved the adult pool, more so then the infinity pool, which was very good as well. Our concerns were:

1. Food was adequate, often over cooked.

2. Average time at dinner was 2 to 2 1/2 hours, much too long.

3. Ship recommended an excursion at St Martin that turned out to be an expensive taxi ride type tour with little facts of interest or humor provided. When I made a formal complaint the we were told they're not responsible for the outcome of excursions, only if they get cancel. A refund was not offered. The excursion (Bus tour and shopping) was a waste of time and money). For the most part we might in some future consider trying MSC again, but for now will try elsewhere. 

 

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Michelle our housekeeper was excellent and always responsive to our needs. Job well done!

Ship Tip

The pool and hot tubs at back of ship on deck 14 were excellent. HT 98 degrees(may not be hot enough for some) and the pool was excellent.

3 out of 5
Embarkation took too long, but the employees there were friendly.
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