NO DIVERSITY

MSC Divina Cruise Review to Caribbean - Western

BamaCoder

Contributor Level: Second Mate

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 69

Overall rating:

3 out of 5

Verified Review

USA, Honduras, Belize, Mexico, Bahamas

Sail date: April 26, 2014

Ship: MSC Divina

Cabin number: 8106

Traveled as: Couple

Reviewed: 10 years ago

Review summary

The ship it self was beautiful top notch. The stateroom attendent in our case SUCKED. First experience with my stateroom attendent I was informed there were no clean face towels and he could give me ONE. I was traveling with my husband MISTAKE ONE. I had to take my bed linen off myself in order to get clean linen. I have gone on cruises before and when returning for the evening I have always had the bed turned back and some design with the usage of the cabin towels. For those who say that's not important. YES IT IS. This is a service I enjoy receiving.

The entire ship was kept very clean. We had late seating in the UPPER BLACK CRAB were there were no black waiters. The service waiters spoke very very limited english. The service was average.

The entertainment on the ship was good. The entertainment department most definitely needs to step up their game. There were a few activities that involved the entertainment department.

Club GLAXY was a bust. There were a couple of nights I was informed it was great, but I never experienced.

The employees did not seem to be happy. I understand May 19th MSC DIVINA will take the ship to BRAZIL and all of the few english speaking employees will not continue on with the ship to this location. Again no one really seemed happy. When speaking with many employees asking if they will return once their contract ends none of them said yes.

The only way I would cruise with MSC again it will have to be a FREE TRIP.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Be prepared to be pick pocketed by this cruise line.

Thumbs up

Ports of call

Miami, Florida

3 out of 5

Falmouth, Jamaica

5 out of 5

Port very well maintained.

Thumbs Up 0

George Town, Grand Cayman

1 out of 5

You are attacked as soon as you get on land from the natives.

Thumbs Up 0

Cozumel, Mexico

5 out of 5

Great experience with this port. Rich history

Thumbs Up 0

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5

This is not they're own personal private island.

Thumbs Up 0

12 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

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glomarrone 10 years ago

Sorry that you had a bad experience. I'm glad that mine was wonderful. I think that the reason that they do not have comedians is because of the multiple number of languages spoken by passengers.

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BamaCoder 10 years ago

I agree completely. I will definitely use another cruise line this October.

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squeeky33 10 years ago

The shows were good,,but only one show no comic or anything.. piano bar staff was rude to me. Food was awful. i was on her sister ship in Greece last year Facinasia and this was a big disappointment.. i think they should stick with European Food instead of American food done all wrong.. meat was always too week done, my cabin was too small smaller than i expected, and they would not move me.. doing the cruise too cheap i guess to expect much. going on NCL next time sadly i cant recommend to clients in America, beautiful ship.. needs better food and service

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DavidDT 10 years ago

that indeed is a major rip off - no black waiters in BLACK CRAB. Not even speaking of such a disgraceful thing as no towel sculptures. So ... is it "The entertainment on the ship was good" OR "The entertainment department most definitely needs to step up their game" This is one moronic review indeed

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BamaCoder 10 years ago

My humble apology... Thank you for clarifying.

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WeCruiseToo 10 years ago

My intent was not to disparage your review in any way. I was sincerely thanking MSC for responding to a guests negative experience. I’ve seen other companies only acknowledge positive reviews online in the past.

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BamaCoder 10 years ago

This is my experience not yours please comprehend that.

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WeCruiseToo 10 years ago

Big kudos to MSC for acknowledging reviews – regardless of content!

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BamaCoder 10 years ago

Thank you for actually reading the reviews. I will give further information via customer service

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MSCCruisesUSA 10 years ago

We're sorry to learn that you weren't completely satisfied with your experience. MSC Cruises prides itself in customer service and we would like to learn more. Please send an email to our Customer Service Department at customer-srvc@msccruisesusa.com with detailed information.

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galinacosmetics 10 years ago

There were plenty on this trip to make you happy. It's all your mind set and expectations. If you want every little detail being perfect, then sit at home. Just think what it takes to make everything work & being organized for 3 thousand people ... and away from the land. Divina crue did pretty good!!

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