Monarch of the Seas (RETIRED) 221 Cruise Review to Caribbean - Bahamas

Contributor Level: Deck Hand

7+ cruises


Helpful Votes

2 out of 5

A Waste of Time Cruise

Sail Date: November 21, 2011

Reviewed: 5 years ago

Traveled As: Family (young children)

Room Type: Oceanview

No way that I will recommend this cruise nor will I return to this brand - Royal Carribean. The service was good until the last day. The staff in the YELLOW shirt on the 4th floor who directs people to leave the ship was RUDE and OFFENSIVE. Our family was so shocked by his behaviour. He threatened us. I am NOT so coming back to this cruise line. Someone needs to take note of this. He is dark black completion. He speaks with an accent. He wears a YELLOW shirt. He is about 5 feet 10 inches tall. He needs to be fired or some serious customer service training.

Pros: Nothing really

Cons: Do not know where to begin...

Recommends Monarch of the Seas (RETIRED) 221? No.

Ship Quality
Old and run down. The staff attire was also old.
Food and Dining
COLD COLD COLD food in the 3rd floor dining. The food was SALTY. You have to pay for almost everything - Soda hah?
Cabin / Stateroom
Small and dirty. Water in the shower was not HOT.
Service and Staff
One word - Poor
Lousy...nothing else to say. Will not return again.
Children's Programs
The place was boring. My son did not return after the first day orientation. He refused to go unlike the Disney cruise where he refuse to leave the children's place.
Nassau, Bahamas
Good trip. Had a great time on the beach and the excursion.
Cococay (Cruiseline's Private Island)
Do not let this fool you. They do not have a dock on the island. We were not able to go to the island due to rough sea. We were so looking forward to go to this place after hearing great reviews about the place. What a let down.

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