Traumatic experience! Please read!!!

Mariner of the Seas Cruise Review to Caribbean - Western

colletteelise

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 9

Overall rating:

1.3 out of 5

5 Night Cozumel & Perfect Day (Port Canaveral Roundtrip)

Sail date: March 25, 2024

Ship: Mariner of the Seas

Cabin type: Balcony

Cabin number: 8572

Traveled as: Family (older children)

Reviewed: 7 months ago

Review summary

If I could give my experience with Royal Caribbean 0 stars I would. I would like to share what I experienced and went through in hopes that I can save someone from trauma and raise awareness for the horrible actions that went on. I also would like to raise awareness for mental health disorders. Because of a mental disorder, I was confined into a room with everything I had, including my prescription medication taken away from me. I had 0 rights. Ship doctor was one of the most heartless and disrespectful human beings. Prisoners get more hours of sunlight that I was allowed. All employees gave different responses and it was clear there was lack of communication. Every action done by staffing was traumatic and contradictory of what should have been done. I will be writing my story to raise awareness of this issue. Please if you have a mental disorder DO NOT GO!

Embarkation

3 out of 5

Nothing too notable, everything was as expected.

Ship experiences

Food and Dining

1 out of 5

Room service (all I was allowed to eat) was cold and disappointing! Dining room food was decent.

Onboard Activities

1 out of 5

Was not allowed out of my cabin!

Service and Staff

1 out of 5

SECURITY AND MEDICAL SHOULD ALL BE FIRED AND HELD ACCOUNTABLE FOR THEIR ACTIONS!

Ship Quality

3 out of 5

Nothing too special for a cruise.

Cabin / Stateroom

1 out of 5

I was not allowed to stay in my cabin for half of my trip. I was confined into a cabin and saw less than 1 hour of sunlight in 48 hours. I felt like a prisoner. Basic things including towels, chairs and trash cans were all taken from me.

Ship tip

One piece of advice is if you struggle with a mental disorder, reach out to me before you go or just do not go!

Thumbs up

Ports of call

Cozumel, Mexico

1 out of 5

Disembarkation

1 out of 5

Everyone was rude and rushing you to move fast. Crew members all yelling and nasty.

3 Comments

upurs 7 months ago

You must have given them a reason to confine you during the cruise. I hope that you are taking your meds and feeling better; but your review was not helpful. It sounds personal

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GypsyJohn 7 months ago

I remember your first review. I see your first review was deleted and you entered it again. I'm guessing you probably gave them reason to believe you were a danger to yourself or others. We are not getting the whole story. I'm sorry you had an unpleasant experience. I hope you are doing better now.

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Gwbigdog 7 months ago

Oops 😬 sorry thanks

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Other reviews of this sailing

It was fantastic!