What a mess

Mariner of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 5

Overall rating:

3 out of 5
Mariner of the Seas

4 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: December 15, 2022

Ship: Mariner of the Seas

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

We have cruised on another cruiseline, so that's my comparison. We were allowed to board a little early but we were never asked to check our luggage nor were we directed to an area to check it. We were all of a sudden on board and went to guest services. Here we encountered a very rude employee that didn't want to help. He said you'll need to carry it with you until your room is ready. I was thinking what, for three hours! We are a family if six with children abd I told him that's unacceptable. I asked to speak with a manager and then he said MAYBE I can help you and hold them here but you'll need to pick them up here. This was not a great way to start our cruise.

Embarkation

1 out of 5
Never had an opportunity to check our luggage.

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5
Karaoke was always packed and unorganized.

Entertainment

4 out of 5

Children's Programs

4 out of 5

Service and Staff

1 out of 5
The man at guest services was absorbed horrible.

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

I'm really not sure.

Ports of call

Port Canaveral, Florida

2 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

3 out of 5
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