My first and LAST cruise with Royal Carribean
Mariner of the Seas Cruise Review to Other (Asia/Africa/Middle East)
Sail Date: February 09, 2016
Cabin Type: Suite
Cabin Number: 1274
Traveled As: Family (young children)
Reviewed: 1 year ago
We were a group of 10 travelling with half of the people doing cruise for the first time with the other half seasoned cruiser.
Upon boarding, we were immediately pressured by staff as sales people to purchase better/premium meals.
ALL food on the cruise was cold to lukewarm EVERYDAY. We had to ask for coffee to be reheated to get it extra-hot. This was only avilable if you were staying in Gold Suite. Which should not be the case.
Horrible experience with Shore excursions
Rude attitude from staff and misleading marketing information - NO unlimited Ben&Jerry We read from the reviews online that when we board the cruiseline they would have Ben & Jerry’s store, and we would only need to pay an entrance fee to have UNLIMITED Ben & Jerry’s ice-cream. When we enquired about the unlimited ice-cream with one of the Chinese female staff who served us, we were greeted with frowny face and were told in a rude attitude that there is no such thing
Food and Dining
Service and Staff
Most of the on-board staff DO NOT acknowledges you when you are nearby and DO NOT smile nor say good morning, hello, or good afternoon.
Cabin / Stateroom
The TV program in the room was mediocre with no latest movies, When we cruised other cruise ship it had all the latest blockbuster movies on TV. It had also only one TV where as we had TWO TV in our other cruises. One for the bedroom and the other one for the living room.
DON'T GO ON THIS SHIP! and no these capital letters are an understatement.
I had half of the people who were cruising for the first time with us and they ALL said they would NEVER DO cruise AGAIN as their option to travel.