mariner of the sea from shanghai worst

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 64

Review summary

We hate this trip becuase

1: check in process  takes 3 hours just to take the plan

       We have filled in all the documents, and gave credit card, but still at check in process, they asked cards, and other documents.

and take over 3 hours to wait for a line, and immigration, and fill in, drop off .  for Princess cruise, or Seven Seas, never happened like this.  mostly 1 hours for check in process, and staff does know what to do.  

2: suitcase was not delivered to the room

We have dropped off the suitcases. and after we checked in the room, They cannot find our suitcases.  

3: Rude ; Chops Grills Steakhouse manager.  We had bad experience for this manager.  its not the attitude to do Customer service.  

after angry, we cancelled reservation with them.  

4: Toilet broken.  cannot flush on the water

I share room with my kids, after 3 days of the trip, cannot flush off the toilet.  it was really bad.  

5:  ELSAFE safety box is broken.

We used safety box, and brand is elsafe, so  I did not think much as its well known brand.  then, after we are almost checking out, the box is broken.  we needed to call someone to help.

 

 

 

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Shanghai, China

Jeju City, Jeju-Do, (Cheju-Do), South Korea

Nagasaki, Japan