Marina Cruise Reviews - Reviews

I wish the disembark ion was not changed from Barcelona to Monte Carlo.

Oceania has gone downhill in customer experience. Marina management is horrible! We had been on the sister ship Riviera a few years back and the service and attention to detail were excellent, because of that experience we decided to book on the sister ship Marina. Riviera's experience made us want to come back, however, the Marina experience was horrendous and will make us choose other higher-end cruise lines as opposed to returning to Oceania. First, we opted for a Penthouse with butler service. Per Oceania, this included helping with unpacking and packing, laundry services, in-room dining and other amenities. There is no way they could even deliver on the unpacking promise as our butler didn't even introduce himself to us. We finally met our Butler on the second evening when we tried to contact him to get some glasses for wine. (on the Riviera the staff made an effort to introduce themselves to us, not the other way around) After several attempts, he finally responded and came and introduced himself, and let us know that he had many cabins to take care of and one guest suite that had paid "a lot of money" and was being very demanding and taking up all his time. I told him we wouldn't be using any of the butler services but only had one request, that he makes sure that two fresh wine glasses and two fresh champaign flutes be placed in our room every day (that was our only request!). He left and brought some in... we never saw him or fresh glasses per our request again, until the last night when he came in to ask about our experience and asking for a good survey. Are you kidding me? I asked. I soon realized this wasn't an isolated incident, rather than helping guests most staff just sat around chit-chatting with each other while guest needs went ignored. This ship can't have that many bad employees, this ship has bad management that doesn't pay attention! Management too just stands around chit-chatting while guests have open conversations around them about the horrible service, I witnessed several of these occasions and not once did management engage with these clients. You have to find people if you want any service (with exception of Grand Dining and Toscana). As for using a Som... good luck number one, they are not knowledgeable and number two they will pour your first glass and good luck in finding them after that. Everyone has some bad employees, but this isn't about bad employees this is about bad management that sees guests having bad experiences and instead of engaging and correcting the issue they turn their heads and ignore the issues. It's as if the guests are coming into their home and interrupting their fun. Rivieria service made me come back, Marina service lost me forever!

We really enjoyed this itinerary. So many places we had never visited before. Amsterdam, Bordeaux, Bilbao and Oporto were highlights.

We love Oceania Cruise Lines because they are beautifully decorated, clean, & offer many food choices including heart healthy, vegetarian, & plant based sugar free desserts, which are great for people who are diabetic & /or have heart disease.

Overall, this was an excellent cruise. I will definitely consider Oceania again for our future travel if we find the itinerary we are looking for.

Overall the cruise was a good experience. The excursions were generally quite good and the ship's crew/ staff were very good. However, there was a major problem on this cruise. The WiFi and Internet service provided onboard was terrible. I spent most days onboard working with the computer service staff trying to get WiFi service and Internet access. I often went 3-5 days without any Internet access at all. This was the worst WiFi and Internet service we have ever experienced on any ocean or river cruise. Near the end of the cruise, an IT specialist came on board in Helsinki to repair some of the satellite and WiFi hardware. This helped a bit but the service was still not very good. The IT staff said that Marina was going into dry dock for service that would include improving the WiFi and Internet service. This is urgently needed.

Wonderful itinerary and the longest we’d ever taken. First half was the Baltic — wonderful, medieval ports full of historic charm. Second half was beautiful, bucolic and filled with awe inspiring nature. Marina is a beautiful, well maintained ship with a spectacular staff. Loved having four additional restaurants included in price. But we’re not sure Oceania has “the finest cuisine at sea” or worth the premium Oceania charges. One can get a suite on other cruise lines with added amenities for the same price.

Great ship and great cruise. Food was awesome. Only issue was the 2 days of painting and then cleaning our veranda. Inconvenient really but i know it has to be done.

The Marina is a beautiful ship and we had a great experience. The ports of call were wonderful and overall the food was very good. The staff was exceptional. I would go on the Marina again and overall it is a fantastic experience. As with any review, the "issues" stick out more than the overall wonderful experience.

The Baltic is an area of the world I am glad to finally visit. And overall traveling with Oceania is quite a joy. Had a few hiccups this time. Probably will do another cruise with them in the future.

Great cruise, outstanding planning and reservations work by Lynn McKinney!

A beautiful cruise throughout for older generation 40 and above. not for young folks with little children.

Ship and crew GREAT....overall cost is not worth traveling with Oceania again. Would only travel with them if Ports of Call were special....like this trip....Morocco and Porto, Portugal. Celebrity is a better value !!

This was our first Oceania Cruise. Past cruises with Royal Caribbean, Celebrity, Disney. I did a lot of research. We decided on the cruise because we have wanted to visit Ireland (this cruise docked on Cohn and Dublin) and the transatlantic crossing intrigued us. We arrived early; at the dock 11:30 am. Embarkation in Manhattan was very easy, quick. We were on the ship in 10 minutes. A group of 6 adults, we headed to the Terrace Cafe for lunch which, though very crowded, fed us well. While at lunch, they announced our cabins were ready. We traveled Concierge level A3. Our cabin was spacious, spotless. Our luggage had been delivered. We quickly unpacked and set off to explore the ship. The fact that the ship was on the smaller side attracted us as well. It was easy to navigate. We saw the spa, met the artist in residence, saw the teaching kitchen. Muster drill was ...a muster drill. Dinner that night was at Toscana. While at lunch we were approached with an open reservation so we took it. It was delicious. So let’s just get the food out of the way. Dinner at all the restaurants was delicious, including the main dining room. We ate at Toscana twice, at Jacques twice, and at Pollo once. We passed on Red Ginger even though it was most highly rated, most of our group were not fond of Asian food. The rest of the cruise we ate in the Grande Dining room for dinner, many lunches and a few breakfasts. And this is Cruise was the only Cruise we actually had dinner at the buffet. And it was enjoyable. We also enjoyed the afternoon tea. Their service from stateroom attendants to all servers, bar service, every employee we had contact with, was excellent. The entertainment with 1 exception was adequate. The exception, Chuck Wagner was excellent. Now the reason for the title. Even with all the preparation and research, the weather had a severe effect on this cruise. Weather in Canadian ports was forecasted to be normally high 49s low 50s. It snowed in Halifax, so our stop in Newfoundland was cancelled. Snow accumulated on the decks and verandahs. 6 or more inches as well as deeper drifts. Access to the open decks was prohibited, though I do not know why you would want to go out anyway. Five straight sea days followed of rocking, crashing waves and rolling. We truly missed having access to an indoor pool on the ship. We grew tired of the movies. There were enrichment talks, usually 2 per day at 50 min. each, trivia but by sea day 4 we couldn’t wait for a port. Our day in Cobh, home of Blarney Castle was cold and rainy. We enjoyed our excursion but for the first 1/2 hour the windows were so steamed on our bus we could see nothing out of them. Wiping just gave us brief glimpses before they steamed up again. When we got back on board, we were informed that the weather was too bad and our Dublin stop was cancelled. We stayed in Cobh an additional night. The next day the weather was still so bad, it made walking into the small city undoable. We did enjoy the museum on Irish immigration and the Lusitania and Titanic in the welcome center 10E each and the small but well supplied shop as well. When we finally continued on our journey, the captain and crew were finally able to get us out of the rolling, rocking seas and we made the last two scheduled port stops, in Saint-Malo and Le Harve. We enjoyed the warm spring weather there and on our last sea day. We were content with our excursions. One aside, now that I’ve had the experience. We had never been to Paris and after discussion and research did decide to do the one day excursion from Le Harve into Paris through the cruise line, though it was pricey. It is 6 hours (3 to, 3 back) travel, another hour plus ride around the city to see the main sights, 1.5 hours on your own (20 min searching for a toilette) and 15 min photo op at the Effiel Tower. My opinion now...not worth it. Do something closer to Le Harve. On the whole, it was less than expected experience. Are we glad we went? Yes. We enjoyed much of the cruise. Had we been on RC or another line with a ship with more to do, the sea days would have been more easy to get through. If we were with our children and grandchildren, this is not the line we would have chosen. We knew that when we booked. On the up side, we can plan a British Isles-Ireland Cruise with the kids. Debarkation was a mess due the the face to face with British immigration and having to collect our passports before leaving the ship. We waited in lines that at times had no end. Seriously. No one knew where the end of the line was and the crew was not able to help the situation. Still they were pleasant with hundreds of seniors many of whom were acting like toddlers at Disney. We were in line with a gentleman who had an excursion at 8:30 am. It was 7:45 am. We did not get to the passport station until 9:15. I hope they held his tour. I don’t know who is to blame for that mess. We had a pleasant bus ride to the airport. All the air arrangements were made through Oceania and it was as pleasant as a day spent at Heathrow and an 8 hour transatlantic flight could be. Same movies as onboard. Some things you just can’t control.

Overall cruise was wonderful. Disappointed in missing 2 ports, but understand that the comfort and safety of the passengers was the more important issue and were grateful for the Captain's decision.

The horrible experience of disembarkation took away much of the pleasent memories of an otherwise wonderful cruise dispute the bad weather. Do not want to be placed in that situation again. Totally unacceptable! Reconsidering sailing with Oceania again.

Fantastic cruise at every stop. Great restaurants and breakfast/dinner buffet. Saltwater pool on board.

We were looking forward to this cruise and purchased the Travel Insurance thru Oceania (Anon Travel Insurance) and they are not reimbursing us as stated in their cancellation policy due to a broken foot just prior to the cruise.

I loved my cruise, the ship, the food and the service. We were on the concierge level and has fantastic service. The food was amazing! I was so surprised how good it was. Definitely loved tea time.

Marina rooms are showing its age but the food was Oceania 5 star