5 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail date: July 03, 2019
Ship:
Majesty of the Seas
Cabin type: Oceanview
Cabin number: 3502
Traveled as: Couple
Reviewed: 5 years ago
Review summary
I said alot already, my husband and I gave thanks to the ships Captn. Letting him know how grateful we are to his staff and how they handled us during this difficult time and allowing us to get back on the ship. I had a passport but my husband's passport didn't come on time for our cruise so he didn't have one. This could have been so much worse for us. We did not plan for this emergency. So allowing us to get back on the ship in Cozumel was a Gift... I have nothing but lovely things to say about Majesty of the Sea. They treated us like Family. With much love. Michael & Cynthia Simpson.
Embarkation
5 out of 5
Great & Grateful
Ship experiences
Food and Dining
5 out of 5
Omgosh, so much food.
Onboard Activities
5 out of 5
We just enjoyed walking around, eating, movie night, eating some more.
Entertainment
5 out of 5
We actually didn't attend any show.
Games
5 out of 5
We did play BINGO the Coordinator in charge of the game was so funny. She almost made not winning worth it. Lol.
Children's Programs
No kids were with us on the cruise
Service and Staff
5 out of 5
I dont even know where to start. But a gal by the name of Bruna helped me is so many ways. She was promoted to The ships Customer Service desk while we ended our cruise. If you see her please tell her Cynthia & Michael say HELLO.
Ship Quality
5 out of 5
It was our first cruise. We were not at all disappointed.
Cabin / Stateroom
5 out of 5
We slept so comfortable. Clean sheets, clean everything. Shower was tiny but got the work done.
The port was great, but this is where our nightmare started. We went on an excursion snorking and my husband ended up having a heart problem 1 min into snorking. The staff at the snorkel place were so sweet kind & gentle. Long story. Shorter my husband was taking to a clinic. The ship needed to debark me & my husband.
From Costa Maya an ambulance transported my husband & I. (4hr road trip) to a hospital that has a Cardiologist to Playa De Carmen. Thats where the Majesty of the Sea allowed my husband & I to get back on the ship in Cozumel. To come back to the states. It was a scary yet awesome experience. Thats where Bruna came i to the picture. The ships Dr. Had her come with us as our translator for me & my husband. She never left our side feom the moment we were debarked in Costa Maya til we got back on the ship in Cozumel. We had to take a Fiery from Playa de Carmen to Cozumel.We had min. To spare before the ship would leave. Bruna spoke with Doctors, nurses. Bruna was our little Angle. The ship took very good care of me. From the ships Agent stationed in CostaMaya Guillermo.. another Angel he handled the Clinic's, and kept in communication with Bruna, the ships Dr handled all the medical staff by getting a Dr. To travel with us in the Ambulance to Playa de Carmen. God Bless them all. Because of the heart problem that accured during snorkeling.
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