Majesty of the Seas Cruise Review to Caribbean - Bahamas
Sail Date: December 14, 2015
Cabin Type: Inside
Traveled As: Couple
Reviewed: 1 year ago
First I will say that I was truly excited to get started cruising. I have been looking forward to this cruise for a long time. I booked it well in advance. When I was notified that I could confirm my room and excursions I did that right away. I purchased the parasailing which was really fun. I also purchased the Soda beverage package for my wife and I for $22 each. The entertainment on the ship was awesome.
If that was all I had to say it would have been 5 stars.....but
When I boarded the ship there were dozens of people trying to sell the beverage packages. There are 4 tiers. The one we had purchased online was the cheapest. We must have been asked at least 10 times if we wanted a package or when I said I already had one if I wanted to upgrade. Finally, one person said my package did not include latte's. That is pretty much all my wife drinks so finally I upgraded to the top tier package for $67 for my wife only since I was advised that one was for the lattes and cappuccinos. Since that package also included alcohol she had a few Margaritas thinking that it was all included in the package and why not.
The last day of the cruise we got a bill for our stay which included $268 for the beverage package upgrade. Apparently, if you buy the upgrade on the ship you get charged $67 every day of the cruise. Needless to say I was shocked and went to guest services to complain. It then became obvious that this is the plan all along. They were unwilling to do anything about it. I offered to just pay for the Margaritas and Latte's and just go back to the $22 package which I already bought but no dice. This is when I found out that buying the package online is only a one-time charge and not everyday like the one bought on the ship. Because of this I will not cruise any ship from this company ever again. I feel completely scammed and to me it is obvious that it is on purpose.
Word to the wise!
Food and Dining
Service and Staff
If there is anything to take away from this experience I would say read every document before buying anything.