Bed bugs, October 30 2015

Majesty of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 4

Overall Rating:

1.0 out of 5
3 Night Bahamas (Miami Roundtrip)
Sail Date: October 02, 2015
Ship: Majesty of the Seas
Cabin Type: Inside
Cabin Number: 4583
Traveled As: Couple
Reviewed: 2 years ago

 It was my first time on Royal Carribiean, I had high hopes, I heard good things,  by the second night I had  bites on me, by the  third night I was eaten alive by bedbugs. I was in pain for two weeks before it's subsided! it was my first time getting bit by bedbugs.  I wrote them a three-page letter, no response . I put a hold on my credit card charges, but after a week I was told by Visa that even though my experience was "unsatisfactory" they still deserved payment... I can't believe they didn't offer me some sort of compensation or future reconciliation .  My whole trip was ruined . Very disappointed in customer service dept.  On top of that, two weeks later I got an email telling me that the reason the hot tub's were closed was because they found legionnaires disease and that I should be checked, still no compensation? 

Food and Dining

1 out of 5
Better than Carnival, but not as good as Norwegian

Onboard Activities

1 out of 5
Not any activities, and the hot tub's were closed for the second half of the trip

Entertainment

1 out of 5
walked out when the guy started juggling , really?

Ship Quality

1 out of 5
Bed bugs

Cabin / Stateroom

Who was tiny, no room to unpack clothes, plus bedbugs !

Ship Tip

It is there Oldest ship, it's going to be refurbished soon, do not go until it is, bed bugs!

3 out of 5
3 out of 5
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