Majesty of the Seas Cruise Review to Caribbean - Bahamas

Third Mate

Experience
7+ cruises

Reviews
2

Helpful Vote
1

1 out of 5

Bed bugs, October 30 2015

Sail Date: October 02, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

 It was my first time on Royal Carribiean, I had high hopes, I heard good things,  by the second night I had  bites on me, by the  third night I was eaten alive by bedbugs. I was in pain for two weeks before it's subsided! it was my first time getting bit by bedbugs.  I wrote them a three-page letter, no response . I put a hold on my credit card charges, but after a week I was told by Visa that even though my experience was "unsatisfactory" they still deserved payment... I can't believe they didn't offer me some sort of compensation or future reconciliation .  My whole trip was ruined . Very disappointed in customer service dept.  On top of that, two weeks later I got an email telling me that the reason the hot tub's were closed was because they found legionnaires disease and that I should be checked, still no compensation? 

Cabin / Stateroom Who was tiny, no room to unpack clothes, plus bedbugs !
Ship Quality
Bed bugs
Destinations and Excursions
Liked half moon Kay
Onboard Activities
Not any activities, and the hot tub's were closed for the second half of the trip
Entertainment
walked out when the guy started juggling , really?
Food and Dining
Better than Carnival, but not as good as Norwegian

Tip

It is there Oldest ship, it's going to be refurbished soon, do not go until it is, bed bugs!



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