Shiny New Boat and Inexperienced New Staff

Item: Majestic Princess
Rating: 2
Author: patr9

Majestic Princess Cruise Review to Europe

patr9

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 66

Overall rating:

2 out of 5

Verified Review

Greece, Turkey & Italy Medley

Sail date: April 09, 2017

Ship: Majestic Princess

Cabin number: M320

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

The boat is sparkling new, but so is the staff. We spent a portion of every single cruise day at the guest services desk ironing out problems with billing and service issues.

Ship experiences

Food and Dining

3 out of 5

The food was good, but the service was not.

Onboard Activities

3 out of 5

There was virtually no entertainment onboard- one string quartet and a latin lounge band. They flew in a comic for the final nite.

Entertainment

1 out of 5

Service and Staff

1 out of 5

I felt like I was a participant in a training exercise.

Ship Quality

5 out of 5

very clean- as the ship is new.

Cabin / Stateroom

5 out of 5

The beds were loved by some in our party and hated by others. The cabin, however, was spacious. The TV did not work the first nite and the internet was never functioning in the room throughout the cruise.

Ship tip

Consider other options

Thumbs up

Ports of call

Civitavecchia (Rome), Italy

5 out of 5

1 Comment

Froggylein 7 years ago

I'm glad I didn't book my cruise on this new ship after reading so many bad reviews on lack of services. I chose same itinerary /ports on Royal Princess due to a staff member recommending the older ship/same ports

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