Gloomy cold cruise on a haunted deserted ship

Item: Maasdam
Rating: 2.9
Author: mamta777

Maasdam Cruise Review to Canada, New England, New York

mamta777

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 23

Overall rating:

2.9 out of 5

14 Night New England & Canada Discovery (Boston Roundtrip)

Sail date: May 19, 2018

Ship: Maasdam

Cabin type: Inside

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

The only good thing on this cruise is the nice staff, ok ports and good food. I liked how they decorated their food. It was my first and last time with Holland America line. I will never travel again. It was a boring cruise. Many other passengers complained of nothing to do on the ship. Princess cruise is still better even though they have a older clientele the entertainment and the cruise director were way better. The cruise director on this ship does not even acknowledge the passengers. No wonder the entertainment and activities suck. The ship looked haunted and deserted after 8pm. I would not even recommend for families or groups traveling together. Be prepared to enter a ship that is gloomy with a touch of culinary flair. My advice for first time Holland America line cruisers do not even bother.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5

The female bar manager (Anne Marie Garcia) on this ship was to personal and manipulating. l I had to file a complaint. The Bar hop that she conducted was a rip off. She will also try to pressure you to join her for dinner so she can charge your onboard account. Luckily I got my money back and filed a huge complaint. Their manager should not allow this type of stupid childish behavior. Very unprofessional. Should be fired. The cabin steward was excellent and most of the crew in the buffet and dining room were courteous and hardworking.

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5